Patents by Inventor Alison Winterflood

Alison Winterflood has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230206144
    Abstract: Various embodiments herein described are directed to methods, apparatuses and computer program products configured for improving human-computer interactions and interfaces in integrated service and asset management platforms. In some embodiments, an integrated service and asset management platform may generate and store ticket data objects (for example, incident ticket data objects and/or change ticket data objects). When a new ticket data object (for example, an incident ticket data object and/or a change ticket data object) is received by the integrated service and asset management platform, the integrated service and asset management platform may select one or more related ticket data objects. Additional example embodiments provide various example incident and change management user interfaces that facilitate various user inputs and software operations in the integrated service and asset management platform.
    Type: Application
    Filed: December 15, 2022
    Publication date: June 29, 2023
    Inventors: Jose Romagnoli, Jeremey Barrett, Michael Ruflin, Alison Winterflood, Radu Apostoleanu, Caroline Helen Bartle