Patents by Inventor Alisson Douglas Da Silveira Pacheco

Alisson Douglas Da Silveira Pacheco has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for collaborative chat with non-native chat platforms
    Patent number: 11784962
    Abstract: In accordance with the present approach, a collaborative chat system is provided that enables collaborative communication between a user preferring a native chat platform and a different user who communicates using a non-native or third-party chat platform. The user may particularly select various other users to be added to a collaborative chat, regardless of which chat platform the other users have set as their main or preferred communication channel. Indeed, when displaying the various users available to be added to the collaborative chat, the collaborative chat system may display a visual indication or icon that indicates which chat platform the various users are available through. The collaborative chat system or platform may utilize bi-directional communications between the native chat platform and any communicatively coupled third-party chat platforms to link the user with the selected other users within a collaborative chat instance.
    Type: Grant
    Filed: July 26, 2021
    Date of Patent: October 10, 2023
    Assignee: ServiceNow, Inc.
    Inventors: Samantha Santo, Alisson Douglas Da Silveira Pacheco, Stephen Witmer, Scott Michael Rhodes, Evan Ross Lipton
  • SYSTEMS AND METHODS FOR COLLABORATIVE CHAT WITH NON-NATIVE CHAT PLATFORMS
    Publication number: 20220070133
    Abstract: In accordance with the present approach, a collaborative chat system is provided that enables collaborative communication between a user preferring a native chat platform and a different user who communicates using a non-native or third-party chat platform. The user may particularly select various other users to be added to a collaborative chat, regardless of which chat platform the other users have set as their main or preferred communication channel. Indeed, when displaying the various users available to be added to the collaborative chat, the collaborative chat system may display a visual indication or icon that indicates which chat platform the various users are available through. The collaborative chat system or platform may utilize bi-directional communications between the native chat platform and any communicatively coupled third-party chat platforms to link the user with the selected other users within a collaborative chat instance.
    Type: Application
    Filed: July 26, 2021
    Publication date: March 3, 2022
    Inventors: Samantha Santo, Alisson Douglas Da Silveira Pacheco, Stephen Witmer, Scott Michael Rhodes, Evan Ross Lipton
  • Pre-training of virtual chat interfaces
    Patent number: 11080490
    Abstract: A computing system may include persistent storage and a software application. The persistent storage may contain (i) pre-defined conversation flows respectively corresponding to conversation topics and (ii) pre-defined mappings that respectively associate the conversation topics to conversational expression(s) with matching semantic meanings.
    Type: Grant
    Filed: March 28, 2019
    Date of Patent: August 3, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Darius Koohmarey, Alisson Douglas Da Silveira Pacheco
  • PRE-TRAINING OF VIRTUAL CHAT INTERFACES
    Publication number: 20200311208
    Abstract: A computing system may include persistent storage and a software application. The persistent storage may contain (i) pre-defined conversation flows respectively corresponding to conversation topics and (ii) pre-defined mappings that respectively associate the conversation topics to conversational expression(s) with matching semantic meanings.
    Type: Application
    Filed: March 28, 2019
    Publication date: October 1, 2020
    Inventors: Darius Koohmarey, Alisson Douglas Da Silveira Pacheco