Abstract: A system can route calls based on a minimum expected delay, classification, and priority of the call. In some embodiments, when a call is received, the call is classified and prioritized within the classification. A minimum expected delay time is determined. Based on the minimum expected delay time, the classification, and the prioritization, the call is routed to a representative with instructions on how the call should be treated.

Abstract: Electromagnetic forming can lead to better formability along with additional benefits. The spatial distribution of forming pressure in electromagnetic forming can be controlled by the configuration of the actuator. A type of actuator is discussed which gives a uniform pressure distribution in forming. It also provides a mechanically robust design and has a high efficiency for flat sheet forming.

Abstract: Electromagnetic forming can lead to better formability along with additional benefits. The spatial distribution of forming pressure in electromagnetic forming can be controlled by the configuration of the actuator. A type of actuator is discussed which gives a uniform pressure distribution in forming. It also provides a mechanically robust design and has a high efficiency for flat sheet forming.

Abstract: In a module unit in a housing, the module unit is designed to easily slide into and out of the housing. The housing has one or more plenums through which convective air circulates around and through the module unit. A sealing mechanism seals openings that connect the module unit and one or more of the plenums. When the module unit is removed from the housing, a lift mechanism removes the sealing mechanism from the openings, and allows the module unit to be easily removed from the housing. After reinsertion of the module unit, the lift mechanism reinserts the sealing mechanism into the openings.

Abstract: A platform for electronic components has a temperature sensing array, a vibration sensing array, a programmable logic device, and one or more cooling fans. The programmable logic device receives temperature data from the temperature sensing array and structure-borne noise data from the vibration sensing array. The programmable logic device analyzes the data, and based on this analysis, maintains the temperature and low level noise requirements of the system by activating, deactivating, speeding up, or slowing down one or more cooling fans.

Abstract: A system and method for detecting contaminants in or on objects, having a movably mounted container for holding objects and having a plurality of perforations and an entrance opening through which objects may be placed into the container. A housing encloses the container and forms a barrier to ambient air. There is a sealable opening for inserting and removing objects from the container. A drive assembly moves the container within the housing to move objects therein for emitting particles which are in or on such object. There is an air stream for moving air through the housing and container to entrain any emitted particles into the air stream and a sensor for sensing contaminants in the air stream and providing a signal when a contaminant is sensed. The container can be a rotatable cage or a vibrating box. In the method, there is a chamber provided which may be sealed with respect to ambient air to create an enclosed atmosphere.

Abstract: A system and method for detecting contaminants in or on objects, having a movably mounted container for holding objects and having a plurality of perforations and an entrance opening through which objects may be placed into the container. A housing encloses the container and forms a barrier to ambient air. There is a sealable opening for inserting and removing objects from the container. A drive assembly moves the container within the housing to move objects therein for emitting particles which are in or on such object. There is an air stream for moving air through the housing and container to entrain any emitted particles into the air stream and a sensor for sensing contaminants in the air stream and providing a signal when a contaminant is sensed. The container can be a rotatable cage or a vibrating box. In the method, there is a chamber provided which may be sealed with respect to ambient air to create an enclosed atmosphere.

Abstract: An electromagnetically shielded self-molding package for an electronic component comprises a pair of bags having an electrically conductive coating therebetween and disposed about the component and having a polymerizable resin completely filling the space between the bags and the component.

Abstract: A method of protecting an electronic component from the environment comprising the steps of providing a bag made from thermoplastic heat shrink material, inserting said electronic component into said bag, injecting a liquid polymerizable resin into said bag, heating said bag to shrink it about said electronic component and said resin, and curing said resin.

Abstract: A compliant foil bearing comprises a relatively thin bearing foil that is supported in juxtaposed relation to both a shaft and a bearing housing by a pair of sinusoidally folded spacer foils.

Abstract: A spring support system for a compliant hydrodynamic gas lubricated bearing comprises a plurality of cylindrical spring elements that are retained by floating control rods in circumferential and axially extending arrays for the support of a compliant foil.

Abstract: An adjustable tension foil bearing for a rotatable shaft comprises a bearing housing for the support of a plurality of foil carriers which carry a like plurality of foil elements. The foil carriers are rotatable to effect tensioning of the foil elements.

Abstract: A system and method for detecting contaminants in or on objects, having a movably mounted container for holding objects and having a plurality of perforations and an entrance opening through which objects may be placed into the container. A housing encloses the container and forms a barrier to ambient air. There is a sealable opening for inserting and removing objects from the container. A drive assembly moves the container within the housing to move objects therein for emitting particles which are in or on such object. There is an air stream for moving air through the housing and container to entrain any emitted particles into the air stream and a sensor for sensing contaminants in the air stream and providing a signal when a contaminant is sensed. The container can be a rotatable cage or a vibrating box. In the method, there is a chamber provided which may be sealed with respect to ambient air to create an enclosed atmosphere.