Abstract: A system can route calls based on a minimum expected delay, classification, and priority of the call. In some embodiments, when a call is received, the call is classified and prioritized within the classification. A minimum expected delay time is determined. Based on the minimum expected delay time, the classification, and the prioritization, the call is routed to a representative with instructions on how the call should be treated.

Abstract: Method for reducing intake valve deposits in a spark ignition internal combustion engine which is fuelled with a gasoline fuel composition, wherein the method comprises introducing into the engine an aqueous based composition, wherein the aqueous based composition comprises (i) water, (ii) from 0 vol % to 40 vol % freezing point suppression agent, (iii) from 0 vol % to 10 vol % of surfactant, and (iv) an amine compound in a blending amount of from 0 ppmw to 1000 ppmw.

Abstract: Smoking articles, and methods for forming such smoking articles, such as an electronic smoking article, are provided. An exemplary smoking article comprises a control body portion having a control body engagement end, and having a first control component therein. A cartridge body portion includes a cartridge body engagement end configured to removably engage the control body engagement end of the control body portion. The cartridge body portion further includes a consumable arrangement comprising at least an aerosol precursor composition and at least one heating element operably engaged therewith, and a second control component. At least the consumable arrangement is configured to be in communication with the first control component upon engagement between the cartridge body and control body portions.

Abstract: The present disclosure relates to articles (and the manufacture thereof) that use electrical energy to heat a material to form an inhalable substance, the articles being sufficiently compact to be considered “hand-held” devices. In certain embodiments, the articles can particularly be characterized as smoking articles. The smoking article can be adapted to detect the status of a cartridge portion of the smoking article. The smoking article includes a control body portion having a control body engagement end, wherein the control body portion houses a control component and a power source therein. The article further includes a cartridge body portion that has a cartridge body engagement end configured to removably engage the control body engagement end of the control body portion. The cartridge body portion houses a consumable arrangement and a heating connection operably engaged therewith comprising at least one heating element and a fusible link.

Abstract: The present disclosure relates to articles (and the manufacture thereof) that use electrical energy to heat a material to form an inhalable substance, the articles being sufficiently compact to be considered “hand-held” devices. In certain embodiments, the articles can particularly be characterized as smoking articles. The smoking article can be adapted to detect the status of a cartridge portion of the smoking article. The smoking article includes a control body portion having a control body engagement end, wherein the control body portion houses a control component and a power source therein. The article further includes a cartridge body portion that has a cartridge body engagement end configured to removably engage the control body engagement end of the control body portion. The cartridge body portion houses a consumable arrangement and a heating connection operably engaged therewith comprising at least one heating element and a fusible link.

Abstract: A flow device for a combustor assembly defining a longitudinal axis around which the flow device is positioned is provided. The flow device includes a body extended around the longitudinal axis. The body includes a first wall and a second wall separated longitudinally from one another along the longitudinal axis. A fuel injector passage is defined through the body coaxial to the longitudinal axis. A plurality of vane walls is extended radially between the first wall and the second wall relative to the longitudinal axis. A radial flow passage is extended between the plurality of vane walls and the fuel injector passage.

Abstract: An apparatus and method for a combustor, the combustor including combustor liner having a plurality of dilution openings. The combustor receives a flow of fuel that is ignited and mixed with dilution air to form a flow of combustion gases. The flow of combustion gases travels through the combustor to a turbine section of an engine.

Abstract: The present disclosure is directed to a method of operating a combustion system to attenuate combustion dynamics. The method includes flowing, via a compressor section, an overall supply of air to the combustion system; flowing, via a fuel supply system, an overall flow of fuel to the combustion system; flowing, to a first fuel nozzle of the combustion system, a first supply of fuel defining a richer burning fuel-air mixture at the first fuel nozzle; flowing, to a second fuel nozzle of the combustion system, a second supply of fuel defining a leaner burning fuel-air mixture at the second fuel nozzle; and igniting the richer burning fuel-air mixture and the leaner burning fuel-air mixture to produce an overall fuel-air ratio at a combustion chamber of the combustion system.

Abstract: A combustor assembly comprising a deflector wall in which a plurality of openings is defined through the deflector wall and around the fuel nozzle opening. The plurality of openings defines a first set of openings at a first radius, a second set of openings at or greater than a second radius greater than the first radius, and a third set of openings at one or more of a third radius between the first radius and the second radius. The first set of openings defines one or more of a first angle relative to the radial direction between approximately 60 degrees and approximately 100 degrees. The second set of openings defines one or more of a second angle between approximately zero and approximately 30 degrees. The third set of openings defines one or more of a third angle between the first angle and the second angle.

Abstract: A system includes a turbine system that contains a heat recovery steam generator (HRSG) having a flow path that receives an exhaust gas, and having a fluid path that receives a fluid. The fluid path is adjacent to the flow path such that the fluid is heated by the exhaust gas. The HRSG includes an electrical heater that provides heat to the fluid path during a start-up mode of the HRSG, during a shutdown mode of the HRSG, or both.

Abstract: The present disclosure is directed to a method of operating a combustion system to attenuate combustion dynamics. The method includes flowing, via a compressor section, an overall supply of air to the combustion system; flowing, via a fuel supply system, an overall flow of fuel to the combustion system; flowing, to a first fuel nozzle of the combustion system, a first supply of fuel defining a richer burning fuel-air mixture at the first fuel nozzle; flowing, to a second fuel nozzle of the combustion system, a second supply of fuel defining a leaner burning fuel-air mixture at the second fuel nozzle; and igniting the richer burning fuel-air mixture and the leaner burning fuel-air mixture to produce an overall fuel-air ratio at a combustion chamber of the combustion system.

Abstract: A flow device for a combustor assembly defining a longitudinal axis around which the flow device is positioned is provided. The flow device includes a body extended around the longitudinal axis. The body includes a first wall and a second wall separated longitudinally from one another along the longitudinal axis. A fuel injector passage is defined through the body coaxial to the longitudinal axis. A plurality of vane walls is extended radially between the first wall and the second wall relative to the longitudinal axis. A radial flow passage is extended between the plurality of vane walls and the fuel injector passage.

Abstract: Embodiments of the disclosure relate to an optical fiber cable. The optical fiber cable includes a cable jacket having a first inner surface and a first outer surface. The first inner surface defines a central bore along a longitudinal axis of the optical fiber cable. The optical fiber cable also includes optical fibers disposed within the central bore and a buffer tube surrounding the optical fibers. The buffer tube has a second inner surface and a second outer surface. The optical fiber cable also includes an armor layer disposed between the first inner surface of the cable jacket and the second outer surface of the buffer tube and a water-blocking adhesive disposed between the armor layer and the first outer surface of the buffer tube. The water-blocking adhesive extends along the longitudinal axis of the optical fiber cable and around a circumference of the buffer tube.

Abstract: A rich-quench-lean combustor assembly for a gas turbine engine includes a liner extending between a forward end and an aft end. The liner includes a plurality of quench air jets positioned between the forward end and the aft end. The combustor assembly additionally includes a dome attached to or formed integrally with the liner, the dome and the liner together defining at least in part a combustion chamber. A fuel nozzle is attached to the dome, the fuel nozzle configured as a premix fuel nozzle for providing a substantially homogenous mixture of fuel and air to the combustion chamber, the mixture of fuel and air having an equivalence ratio of at least 1.5.

Abstract: Smoking articles, and methods for forming such smoking articles, such as an electronic smoking article, are provided. An exemplary smoking article comprises a control body portion having a control body engagement end, and having a first control component therein. A cartridge body portion includes a cartridge body engagement end configured to removably engage the control body engagement end of the control body portion. The cartridge body portion further includes a consumable arrangement comprising at least an aerosol precursor composition and at least one heating element operably engaged therewith, and a second control component. At least the consumable arrangement is configured to be in communication with the first control component upon engagement between the cartridge body and control body portions.

Abstract: Smoking articles, and methods for forming such smoking articles, such as an electronic smoking article, are provided. An exemplary smoking article comprises a control body portion having a control body engagement end, and having a first control component therein. A cartridge body portion includes a cartridge body engagement end configured to removably engage the control body engagement end of the control body portion. The cartridge body portion further includes a consumable arrangement comprising at least an aerosol precursor composition and at least one heating element operably engaged therewith, and a second control component. At least the consumable arrangement is configured to be in communication with the first control component upon engagement between the cartridge body and control body portions.

Abstract: A mixer assembly for a turbine engine is generally provided. The mixer assembly includes a vane assembly including a plurality of vanes configured to direct a flow of oxidizer to mix with a flow of fuel. The vane assembly includes a fluid diode disposed within a vane flow path between each pair of vanes of the vane assembly.

Abstract: The present disclosure relates to articles (and the manufacture thereof) that use electrical energy to heat a material to form an inhalable substance, the articles being sufficiently compact to be considered “hand-held” devices. In certain embodiments, the articles can particularly be characterized as smoking articles. The smoking article can be adapted to detect the status of a cartridge portion of the smoking article. The smoking article includes a control body portion having a control body engagement end, wherein the control body portion houses a control component and a power source therein. The article further includes a cartridge body portion that has a cartridge body engagement end configured to removably engage the control body engagement end of the control body portion. The cartridge body portion houses a consumable arrangement and a heating connection operably engaged therewith comprising at least one heating element and a fusible link.

Abstract: The present disclosure is directed to a combustor assembly for a gas turbine engine. The combustor assembly includes a deflector wall, an annular axial wall, and an annular shroud. The deflector wall is extended at least partially along a radial direction and a circumferential direction relative to an axial centerline and adjacent to a combustion chamber. A fuel nozzle opening is defined through the deflector wall, and a nozzle centerline is extended through the fuel nozzle opening along a lengthwise direction. The annular axial wall is coupled to the deflector wall and extended through the fuel nozzle opening. The axial wall is defined around the nozzle centerline. The annular shroud is defined around the nozzle centerline and extended co-directional to the axial wall. The axial wall and the annular shroud are each coupled to a radial wall defined upstream of the deflector wall. The annular shroud, the axial wall, and the radial wall together define a cooling plenum therebetween.

Abstract: The present disclosure relates to articles (and the manufacture thereof) that use electrical energy to heat a material to form an inhalable substance, the articles being sufficiently compact to be considered “hand-held” devices. In certain embodiments, the articles can particularly be characterized as smoking articles. The smoking article can be adapted to detect the status of a cartridge portion of the smoking article. The smoking article includes a control body portion having a control body engagement end, wherein the control body portion houses a control component and a power source therein. The article further includes a cartridge body portion that has a cartridge body engagement end configured to removably engage the control body engagement end of the control body portion. The cartridge body portion houses a consumable arrangement and a heating connection operably engaged therewith comprising at least one heating element and a fusible link.