Abstract: Embodiments are directed to a healthcare information system (HIS) for supplying patients, caregivers, and their families with the tools and data-driven intelligence needed to achieve greater visibility, management, and control over their loved ones' care. The HIS may enable members to exchange requests for healthcare information between other members. A requesting member may generate a request and forward to other members that may be in a social network. Members that receive the request may subsequently forward the request to still other members. Forwarding requests may improve the chance of finding resolutions. The HIS may track which members received the request and what actions they took. This tracked information is used to generate reports for visualizing how a request flowed through the member community. The tracked information may be analyzed to determine interactions between members and/or social networks.