Patents by Inventor Allyson Shear

Allyson Shear has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9489460
    Abstract: Aspects and embodiments are directed to systems and methods for managing validated information. Validated information can leverage previous research on an issue, track social interaction around the issue, and simplify any request from information on the same or related problems. Additionally, validated information can include background information on an issue being addressed (e.g., a tech support question), information on how the issue was resolved, links to source information used to resolve the issue, and can provide information on whether the resolution continues to be effective for other users. According to some embodiments, validated information can be organized into answer objects configured to provide an answer to a technical question.
    Type: Grant
    Filed: December 27, 2013
    Date of Patent: November 8, 2016
    Inventors: Michael Wexler, Allyson Shear
  • Publication number: 20150006492
    Abstract: Aspects and embodiments are directed to systems and methods for managing validated information. Validated information can leverage previous research on an issue, track social interaction around the issue, and simplify any request from information on the same or related problems. Additionally, validated information can include background information on an issue being addressed (e.g., a tech support question), information on how the issue was resolved, links to source information used to resolve the issue, and can provide information on whether the resolution continues to be effective for other users. According to some embodiments, validated information can be organized into answer objects configured to provide an answer to a technical question.
    Type: Application
    Filed: December 27, 2013
    Publication date: January 1, 2015
    Inventors: Michael Wexler, Allyson Shear