Abstract: A system and method for configuring network pairings enabling end-to-end communications between electronic devices is disclosed. The system receives a network pairing request from a requesting device to communicate with a target device. The system identifies historic data associated with the communication object and determines whether an affinity group associated with the requesting device is found. Further, the system determines whether the communication object has a valid permission token associated therewith. If a valid permission token is unavailable, the system checks whether a subscriber filter criteria is met by the requesting device. If the filter criteria is met, system calculates a subscriber access score (SAS) for the requesting device and compares the score to a threshold. When the SAS is greater than the predetermined threshold value, system creates a dynamic network pairing between the requesting device and the target device.

Abstract: Systems and methods for computing communication matrices based on opportunity scoring of a plurality of network-connected user devices. In a preferred embodiment of the invention, a scoring algorithm may compute an opportunity score for future delivery of interactions comprising parameters such as a cumulative time comprising historic and real-time communication time between a client device with an agent; geographic location and distance between a client device and an agent device; a quantity of direct connections for one or more client devices associated to an agent device; a quantity of indirect connections for one or more client devices associated to the agent device; quantity metrics associated to an agent device, for example, a total number of registrations. An interaction manager then routs interactions based on scoring of agent devices.

Abstract: Systems and methods for creating a network communication pathway between devices based on type of communication request are disclosed. The system obtains a communication object from a first device to enable communication with a second device. The first device may be a device within an affinity group of the second device, such that the system identifies historic data relating to the affinity group and/or relating to communication attempts from non-subscriber devices found in one or more affinity groups stored within the system. Based on the communication object type, the system identifies whether communication object relates to a question object previously received from the second device and calculates an Expert Attribute Score (EAS) for the first device. The system may evaluate the EAS against a predetermined threshold and transmit the communication object to the second device, if the EAS is greater than or equal to the predetermined threshold.

Abstract: A system and method for configuring network pairings enabling end-to-end communications between electronic devices is disclosed. The system receives a network pairing request from a requesting device to communicate with a target device. The system identifies historic data associated with the communication object and determines whether an affinity group associated with the requesting device is found. Further, the system determines whether the communication object has a valid permission token associated therewith. If a valid permission token is unavailable, the system checks whether a subscriber filter criteria is met by the requesting device. If the filter criteria is met, system calculates a subscriber access score (SAS) for the requesting device and compares the score to a threshold. When the SAS is greater than the predetermined threshold value, system creates a dynamic network pairing between the requesting device and the target device.

Abstract: A system and method for configuring network pairings enabling end-to-end communications between electronic devices is disclosed. The system receives a network pairing request from a requesting device to communicate with a target device. The system identifies historic data associated with the communication object and determines whether an affinity group associated with the requesting device is found. Further, the system determines whether the communication object has a valid permission token associated therewith. If a valid permission token is unavailable, the system checks whether a subscriber filter criteria is met by the requesting device. If the filter criteria is met, system calculates a subscriber access score (SAS) for the requesting device and compares the score to a threshold. When the SAS is greater than the predetermined threshold value, system creates a dynamic network pairing between the requesting device and the target device.

Abstract: Systems and methods for creating a network communication pathway between devices based on type of communication request are disclosed. The system obtains a communication object from a first device to enable communication with a second device. The first device may be a device within an affinity group of the second device, such that the system identifies historic data relating to the affinity group and/or relating to communication attempts from non-subscriber devices found in one or more affinity groups stored within the system. Based on the communication object type, the system identifies whether communication object relates to a question object previously received from the second device and calculates an Expert Attribute Score (EAS) for the first device. The system may evaluate the EAS against a predetermined threshold and transmit the communication object to the second device, if the EAS is greater than or equal to the predetermined threshold.

Abstract: Systems and methods for computing communication matrices based on opportunity scoring of a plurality of network-connected user devices. In a preferred embodiment of the invention, a scoring algorithm may compute an opportunity score for future delivery of interactions comprising parameters such as a cumulative time comprising historic and real-time communication time between a client device with an agent; geographic location and distance between a client device and an agent device; a quantity of direct connections for one or more client devices associated to an agent device; a quantity of indirect connections for one or more client devices associated to the agent device; quantity metrics associated to an agent device, for example, a total number of registrations. An interaction manager then routs interactions based on scoring of agent devices.