Patents by Inventor Alyanna Agda

Alyanna Agda has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11615496
    Abstract: Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.
    Type: Grant
    Filed: December 15, 2021
    Date of Patent: March 28, 2023
    Assignee: HONEYWELL INTERNATIONAL INC.
    Inventors: Graeme Laycock, Alyanna Agda, Kendall Paix, Andrew Arlen, Samir Dudani
  • Publication number: 20220108414
    Abstract: Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.
    Type: Application
    Filed: December 15, 2021
    Publication date: April 7, 2022
    Inventors: Graeme Laycock, Alyanna Agda, Kendall Paix, Andrew Arlen, Samir Dudani
  • Patent number: 11227353
    Abstract: Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.
    Type: Grant
    Filed: April 5, 2018
    Date of Patent: January 18, 2022
    Assignee: HONEYWELL INTERNATIONAL INC.
    Inventors: Graeme Laycock, Alyanna Agda, Kendall Paix, Andrew Arlen, Samir Dudani
  • Publication number: 20190311451
    Abstract: Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.
    Type: Application
    Filed: April 5, 2018
    Publication date: October 10, 2019
    Inventors: Graeme Laycock, Alyanna Agda, Kendall Paix, Andrew Arlen, Samir Dudani