Abstract: A method, apparatus and software is disclosed for managing the generation of process events generated by a software process for supply to a process monitoring system, in which the generation of process events can be enabled or disabled on a group basis.

Abstract: A method, apparatus and computer program product, for generating a framework for supporting a homogeneous view of an information collection managed in a heterogeneous system of information storage sources. The framework includes an information collection data model mapped to an information source data model, and an information storage services data model mapped to the information source data model. The information collection data model defines information to be collected and stored as an information collection in one or more information storage sources. The information source data model references data sets containing the information defined in the information collection data model. The information storage services data model defines information storage services for accessing and performing operations on the one or more information storage sources storing the information collection.

Abstract: A method and system for grouping events is provided in which a plurality of base groups (303) each define a set of event points. Combined groups (304) have a set of event points defined by the combination of the event points in combining groups. The combination may be by a union of groups or an exclusion of groups and may combine base groups (303) and/or combined groups (304) together. The method and system activate or deactivate groups to enable or disable the generation of events defined by the event points in a group. The generation of events may record event instances (306) of the event points for analysis, to provide an alert for an event instance of predetermined value, to trigger a further event or activity, or to publish the event instances for the event points.

Abstract: A method, apparatus and computer program product, for generating a framework for supporting a homogeneous view of an information collection managed in a heterogeneous system of information storage sources. The framework includes an information collection data model mapped to an information source data model, and an information storage services data model mapped to the information source data model. The information collection data model defines information to be collected and stored as an information collection in one or more information storage sources. The information source data model references data sets containing the information defined in the information collection data model. The information storage services data model defines information storage services for accessing and performing operations on the one or more information storage sources storing the information collection.

Abstract: A method, apparatus or software is disclosed for monitoring the performance that an application program receives from a runtime platform.

Abstract: A method of configuring a software product comprises accessing a user model, the user model defining one or more user roles and one or more tasks, each task linked to a role, accessing a task to software function map, the map defining one or more software functions of the software product and one or more tasks, each software function linked to a task, and configuring the software product so that access to the software product according to a specific user role is via a user interface supporting the software functions linked to the specific role via the tasks.

Abstract: Disclosed are a method, computer program product and apparatus for integrating resource and coordinator components in a heterogeneous computer system. The technique disclosed involves the introduction of a negotiation phase into the resource enlistment or registration process wherein the resource component and coordinator component request and respond with indicators showing the quality of service that each supports, thus jointly establishing at runtime a quality of service to be supported for the resource and coordinator pairing. The qualities of service may include commit phase support and recovery support.

Abstract: Disclosed are a method, computer program product and apparatus for integrating resource and coordinator components in a heterogeneous computer system. The technique disclosed involves the introduction of a negotiation phase into the resource enlistment or registration process wherein the resource component and coordinator component request and respond with indicators showing the quality of service that each supports, thus jointly establishing at runtime a quality of service to be supported for the resource and coordinator pairing. The qualities of service may include commit phase support and recovery support.

Abstract: The present invention provides a means of monitoring the progress of an IT implementation of a process or activity through a defined set of situation types and event objects corresponding to said situation types whereby, if the IT implementation of the process or activity is changed, provided the event objects corresponding to the defined situation types are still generated by the new IT implementation or are able to be derived from the new IT implementation through mapping and/or the instrumentation of new events, the monitor is able to receive or retrieve said event objects and thus perform its monitoring function. This has the advantage of de-coupling the monitor from the specific IT implementation of the process or activity and thus allows a generic monitoring solution to be provided.

Abstract: A method of configuring a software product comprises accessing a user model, the user model defining one or more user roles and one or more tasks, each task linked to a role, accessing a task to software function map, the map defining one or more software functions of the software product and one or more tasks, each software function linked to a task, and configuring the software product so that access to the software product according to a specific user role is via a user interface supporting the software functions linked to the specific role via the tasks.

Abstract: Problems are resolved in a business process that includes application programs that run on an Information Technology (IT) infrastructure having IT components. A symptom is generated that identifies a problem in the business process. Selected application programs and/or IT components in the IT infrastructure that may cause the problem in the business process are identified, based on the symptom. A respective situation for a respective selected application program and/or IT component is obtained. The respective situation is one of a set of component-independent predefined situation categories that is associated with a respective selected application program and/or IT component. The respective situations provide the status of the selected application programs and/or IT components in a common situation format that includes the associated one of the component-independent predefined situation categories.

Abstract: Disclosed are a method, computer program product and apparatus for integrating resource and coordinator components in a heterogeneous computer system. The technique disclosed involves the introduction of a negotiation phase into the resource enlistment or registration process wherein the resource component and coordinator component request and respond with indicators showing the quality of service that each supports, thus jointly establishing at runtime a quality of service to be supported for the resource and coordinator pairing. The qualities of service may include commit phase support and recovery support.

Abstract: Disclosed are a method, computer program product and apparatus for integrating resource and coordinator components in a heterogeneous computer system. The technique disclosed involves the introduction of a negotiation phase into the resource enlistment or registration process wherein the resource component and coordinator component request and respond with indicators showing the quality of service that each supports, thus jointly establishing at runtime a quality of service to be supported for the resource and coordinator pairing. The qualities of service may include commit phase support and recovery support.

Abstract: A method, apparatus and software is disclosed for managing a data processing process in the form of a workflow, where activities in the workflow can use services or sub-processes to complete their task. A policy is associated with such activities to indicate how the data processing process should manage the situation where an activity's performance is not acceptable. This includes a policy for replacing or substituting the service or sub-process.

Abstract: A method, apparatus or software is disclosed for monitoring the performance that an application program receives from a runtime platform.

Abstract: A method, apparatus and software is disclosed for managing the generation of process events generated by a software process for supply to a process monitoring system, in which the generation of process events can be enabled or disabled on a group basis.

Abstract: Disclosed are a method, computer program product and apparatus for integrating resource and coordinator components in a heterogeneous computer system. The technique disclosed involves the introduction of a negotiation phase into the resource enlistment or registration process wherein the resource component and coordinator component request and respond with indicators showing the quality of service that each supports, thus jointly establishing at runtime a quality of service to be supported for the resource and coordinator pairing. The qualities of service may include commit phase support and recovery support.

Abstract: A data processing system comprises an administration control point, a plurality of independent assets and dependent assets, and a plurality of administration resource models. Each independent asset includes an administration zone connected to the administration control point. Each administration resource model defines configuration data required by a respective asset. Each administration zone comprises a link to the administration resource model for that independent asset and each administration resource model for a dependent asset has a link present in an administration zone. The system also includes an administration dependency model defining the hierarchy of independent assets and dependent assets.

Abstract: Disclosed is apparatus for processing business data processing activities, the apparatus comprising: an activity instance; and a descriptor for the activity instance associated uniquely with the activity instance; wherein the descriptor includes parameters for determining lifecycle behaviors of said activity instance. The descriptor may be programmable to modify the lifecycle behaviors according to a use made of said activity instance. The use of the activity instance may be responsive to a request by a client. It may also be responsive to a request by an activity instance. The descriptor may be programmable to modify the lifecycle behaviors according to a position in a system hierarchy of the activity instance.

Abstract: Disclosed is data processing apparatus comprising: means for receiving inputs indicative of results from one or more participants of said one or more sets of data processing tasks; means for mapping each of said inputs to a corresponding mapped value by accessing a mapping table; outcome processor means for accepting the mapped values as inputs and determining an outcome for said one or more sets of data processing tasks; and means, responsive to said means for determining, for transmitting an indicator of said outcome to said one or more participants; wherein the inputs and mapped values of the mapping table are programmably changeable to thus provide a high degree of flexibility with respect to said inputs.