Patents by Inventor Amber Wu

Amber Wu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Deep tracing of user experience
    Patent number: 11811623
    Abstract: Techniques for deep tracing of one or more users via a cloud-based system include receiving a request from an administrator to actively troubleshoot a user; causing a user device associated with the user to create a deep tracing session based on the request; assisting the user device in performing one or more traces of a plurality of traces to a destination; receiving results from any of the plurality of traces and results from metrics collected at the user device; and displaying a network map between the user device and the destination.
    Type: Grant
    Filed: November 16, 2021
    Date of Patent: November 7, 2023
    Assignee: Zscaler, Inc.
    Inventors: Amit Sinha, Srikanth Devarajan, Chakkaravarthy Periyasamy Balaiah, Khaireddine Mazboudi, Sandeep Kamath Voderbet, Sushil Pangeni, Pratap Ramachandra, Amber Wu
  • Deep tracing of user experience
    Publication number: 20220078090
    Abstract: Techniques for deep tracing of one or more users via a cloud-based system include receiving a request from an administrator to actively troubleshoot a user; causing a user device associated with the user to create a deep tracing session based on the request; assisting the user device in performing one or more traces of a plurality of traces to a destination; receiving results from any of the plurality of traces and results from metrics collected at the user device; and displaying a network map between the user device and the destination.
    Type: Application
    Filed: November 16, 2021
    Publication date: March 10, 2022
    Inventors: Amit Sinha, Srikanth Devarajan, Chakkaravarthy Periyasamy Balaiah, Khaireddine Mazboudi, Sandeep Kamath Voderbet, Sushil Pangeni, Pratap Ramachandra, Amber Wu