Abstract: This disclosure describes an unmanned aerial vehicle (“UAV”) configured to autonomously deliver items of inventory to various destinations. The UAV may receive inventory information and a destination location and autonomously retrieve the inventory from a location within a materials handling facility, compute a route from the materials handling facility to a destination and travel to the destination to deliver the inventory.

Abstract: This disclosure describes an unmanned aerial vehicle (“UAV”) configured to autonomously deliver items of inventory to various destinations. The UAV may receive inventory information and a destination location and autonomously retrieve the inventory from a location within a materials handling facility, compute a route from the materials handling facility to a destination and travel to the destination to deliver the inventory.

Abstract: Described are methods and apparatuses for synchronizing two or more sensors of an UAV. In the implementations described, a synchronization event is performed such that identifiable signals of the synchronization event can be collected by each sensor of the UAV. The synchronization event may be generated by a synchronization event component that generates multiple output signals (e.g., audio, visual, and physical) at approximately the same time so that different sensors can each collect and store at least one of the output signals. The collected signals are then compared and the sensors are adjusted to align the signals.

Abstract: This disclosure describes a system and method for operating an automated aerial vehicle wherein the battery life may be extended by performing one or more electricity generation procedures on the way to a destination (e.g., a delivery location for an item). In various implementations, the electricity generation procedure may include utilizing an airflow to rotate one or more of the propellers of the automated aerial vehicle so that the associated propeller motors will generate electricity (e.g., which can be utilized to recharge the battery, power one or more sensors of the automated aerial vehicle, etc.). In various implementations, the airflow may consist of a wind, or may be created by the kinetic energy of the automated aerial vehicle as it moves through the air (e.g., as part of a normal flight path and/or as part of an aerial maneuver).

Abstract: This disclosure describes a system and method for determining the center of gravity of a payload engaged by an automated aerial vehicle and adjusting components of the automated aerial vehicle and/or the engagement location with the payload so that the center of gravity of the payload is within a defined position with respect to the center of gravity of the automated aerial vehicle. Adjusting the center of gravity to be within a defined position improves the efficiency, maneuverability and safety of the automated aerial vehicle. In some implementations, the stability of the payload may also be determined to ensure that the center of gravity does not change or shift during transport due to movement of an item of the payload.

Abstract: This disclosure describes a system and method for operating an automated aerial vehicle wherein influences of a ground effect may be utilized for sensing the ground or other surfaces. In various implementations, an operating parameter of the automated aerial vehicle may be monitored to determine when a ground effect is influencing the parameter, which correspondingly indicates a proximity to a surface (e.g., the ground). In various implementations, the ground effect based sensing techniques may be utilized for determining a proximity to the ground, as a backup for a primary sensor system, for determining if a landing location is uneven, etc.

Abstract: The disclosure describes an automated aerial vehicle (AAV) and system for automatically detecting a contact or an imminent contact between a propeller of the AAV and an object (e.g., human, pet, or other animal). When a contact or an imminent contact is detected, a safety profile may be executed to reduce or avoid any potential harm to the object and/or the AAV. For example, if a contact with a propeller of the AAV by an object is detected, the rotation of the propeller may be stopped to avoid harming the object. Likewise, an object detection component may be used to detect an object that is nearing a propeller, stop the rotation of the propeller, and/or navigate the AAV away from the detected object.

Abstract: This disclosure describes an automated aerial vehicle that includes one or more object detection elements configured to detect the presence of objects and an avoidance determining element configured to cause the automated aerial vehicle to automatically determine and execute an avoidance maneuver to avoid the objects. For example, an object may be detected and an avoidance maneuver determined based on a position of the object and an object vector representative of a direction and a magnitude of velocity of the object.

Abstract: This disclosure describes an automated mobile vehicle that includes one or more distance determining elements configured to detect the presence of objects and to cause the automated mobile vehicle to alter its path to avoid the object. For example, a distance determining element may be incorporated into one or more of the motors of the automated mobile vehicle and configured to determine a distance to an object. Based on the determined distance, a path of the automated mobile vehicle may be altered.

Abstract: This disclosure describes an unmanned aerial vehicle (“UAV”) configured to autonomously deliver items of inventory to various destinations. The UAV may receive inventory information and a destination location and autonomously retrieve the inventory from a location within a materials handling facility, compute a route from the materials handling facility to a destination and travel to the destination to deliver the inventory.

Abstract: A software tool for creating, training and testing a knowledge base of a computerized customer relationship management system is disclosed. The software tool includes corpus editing processes for displaying and editing text-based corpus items, and assigning selected categories to individual corpus items. Knowledge base construction processes construct a knowledge base by analyzing a first subset of the corpus items, and testing processes test the knowledge base on a second subset of the corpus items. Reporting processes generate reports containing indicia representative of the testing results, which may be utilized to edit the corpus items and retrain the knowledge base so as to improve performance.

Abstract: A software tool for creating, training and testing a knowledge base of a computerized customer relationship management system is disclosed. The software tool includes corpus editing processes for displaying and editing text-based corpus items, and assigning selected categories to individual corpus items. Knowledge base construction processes construct a knowledge base by analyzing a first subset of the corpus items, and testing processes test the knowledge base on a second subset of the corpus items. Reporting processes generate reports containing indicia representative of the testing results, which may be utilized to edit the corpus items and retrain the knowledge base so as to improve performance.

Abstract: A software tool for creating, training and testing a knowledge base of a computerized customer relationship management system is disclosed. The software tool includes corpus editing processes for displaying and editing text-based corpus items, and assigning selected categories to individual corpus items. Knowledge base construction processes construct a knowledge base by analyzing a first subset of the corpus items, and testing processes test the knowledge base on a second subset of the corpus items. Reporting processes generate reports containing indicia representative of the testing results, which may be utilized to edit the corpus items and retrain the knowledge base so as to improve performance.

Abstract: A software tool for creating, training and testing a knowledge base of a computerized customer relationship management system is disclosed. The software tool includes corpus editing processes for displaying and editing text-based corpus items, and assigning selected categories to individual corpus items. Knowledge base construction processes construct a knowledge base by analyzing a first subset of the corpus items, and testing processes test the knowledge base on a second subset of the corpus items. Reporting processes generate reports containing indicia representative of the testing results, which may be utilized to edit the corpus items and retrain the knowledge base so as to improve performance.