Patents by Inventor Amit Agarwal

Amit Agarwal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11954443
    Abstract: Techniques are described for performing complaint prioritization using one or more machine learning models for customer communications. For example, a computing system includes a memory and one or more processors in communication with the memory. The one or more processors are configured to receive communication data indicative of a service inquiry from a user device, generate a set of emotion factor values that indicate a measure of particular emotions in the service inquiry, determine, using a machine learning model and based on the set of emotion factor values, an emotional priority score for the service inquiry, and determine a response priority order for the service inquiry based on at least the emotional priority score.
    Type: Grant
    Filed: June 3, 2021
    Date of Patent: April 9, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Abhishek Kumar, Dipanjan Deb, Amit Agarwal
  • Publication number: 20240112198
    Abstract: Techniques are described for determining a likelihood that a customer communication is fraudulent using one or more machine learning models. For example, a computing system includes a memory and one or more processors in communication with the memory. The one or more processors are configured to: receive a set of emotion factor values for communication data of a current communication associated with a customer, wherein each emotion factor value indicates a measure of a particular emotion factor in the current communication; classify, using an emotion variance model running on the one or more processors, the current communication into an emotional fraud category based on the set of emotion factor values for the current communication associated with the customer; and determine a risk score for the current communication indicative of a probability that the current communication is fraudulent based on at least the emotional fraud category for the current communication.
    Type: Application
    Filed: December 15, 2023
    Publication date: April 4, 2024
    Inventors: Abhishek Kumar, Dipanjan Deb, Julia A. Kosheleva-Coates, Amit Agarwal, Naveen Gururaja Yeri
  • Patent number: 11947916
    Abstract: Disclosed in some examples are methods, systems, and machine readable mediums which provide summaries of topics determined within a corpus of documents. These summaries may be used by customer service associates, analysts, or other users to quickly determine both topics discussed and contexts of those topics over a large corpus of text. For example, a corpus of documents may be related to customer complaints and the topics may be summarized to produce summaries such as “credit report update due to stolen identity.” These summarizations may be used to efficiently spot trends and issues.
    Type: Grant
    Filed: August 19, 2021
    Date of Patent: April 2, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Amit Agarwal, Dipanjan Deb, Abhishek Kumar, Naveen Gururaja Yeri
  • Patent number: 11941870
    Abstract: Described is a system for action recognition error detection and correction using probabilistic signal temporal logic. The system is initiated by training an action recognition system to generate true positive (TP)/false positive (FP) axioms. Thereafter, the system ca be used to classify one or more actions in a video sequence as true action classifications by using the TP/FP axioms to remove false action classifications. With the remaining true classifications, a device can be controlled given the situation and relevant true classification.
    Type: Grant
    Filed: March 18, 2022
    Date of Patent: March 26, 2024
    Assignee: HRL LABORATORIES, LLC
    Inventors: Hyukseong Kwon, Amit Agarwal, Kevin Lee, Amir M. Rahimi, Alexie Pogue, Rajan Bhattacharyya
  • Patent number: 11941006
    Abstract: Dynamic partitioning of a search space of queries is implemented for flexible, heuristic database querying. Search space partitioning refers to dividing the search space for a submitted query into smaller parts by augmenting the queries to append thereto an additional predicate comprising a dynamic partition key and a value(s) selected based on heuristics (e.g., recency and/or relevancy of the value(s)). A plurality of candidate augmentations of the query and corresponding query plans are generated and evaluated based on additional heuristics to determine which can be executed to yield the best results in terms of result quality and latency. This query plan is selected and executed for retrieval of results that satisfy the query, with pagination utilized for presentation of the results. The procedure of generating candidate query plans, selecting one of the candidates for execution, and paginating results is repeated until a search termination criterion is satisfied.
    Type: Grant
    Filed: July 29, 2022
    Date of Patent: March 26, 2024
    Assignee: Palo Alto Networks, Inc.
    Inventors: Chandra Biksheswaran Mouleeswaran, Amit Agarwal, Prashant Kumar Pathak, Xiaoyan Wang
  • Patent number: 11924926
    Abstract: Systems, methods and computer software are disclosed for 4G and 5G core interworking. In one embodiment a HetNet gateway (HNG) is disclosed. The HNG includes a virtual 4G core; a virtual 5G core; an interface to a core network; an interface to a 4G Radio Access Network (RAN); and an interface to a 5G RAN. The HNG provides interworking 4G to 5G such that a 5G RAN works with a 4G core.
    Type: Grant
    Filed: August 23, 2022
    Date of Patent: March 5, 2024
    Assignee: Parallel Wireless, Inc.
    Inventors: Kaitki Agarwal, Amit Miron, Fernando Cerioni
  • Publication number: 20240073494
    Abstract: In some aspects, the techniques described herein relate to a method including: detecting, by a processor, an interstitial break during playback of a primary media asset; identifying, by the processor, an interstitial associated with the interstitial break, the interstitial associated with a type; instantiating, by the processor, a renderer based on the type of the interstitial; and executing, by the processor, the interstitial using the renderer.
    Type: Application
    Filed: August 31, 2022
    Publication date: February 29, 2024
    Inventors: Amit AGARWAL, Thomas Van Chung NG, Herry LEONARD, Sreekanth MAMIDALA
  • Patent number: 11914643
    Abstract: Coordinating processing of audio queries is provided. A system receives a query. The system provides the query to a first digital assistant component and a second digital assistant component for processing. The system receives a first response to the query from the first digital assistant component, and a second response to the query from the second digital assistant component. The first digital assistant component can be authorized to access a database the second digital assistant component is prohibited from accessing. The system determines, based on a ranking decision function, to select the second response to the query from the second digital assistant component. The system provides, responsive to the selection, the second response from the second digital assistant to a computing device.
    Type: Grant
    Filed: April 8, 2019
    Date of Patent: February 27, 2024
    Assignee: GOOGLE LLC
    Inventors: Bo Wang, Smita Rai, Max Ohlendorf, Venkat Kotla, Chad Yoshikawa, Abhinav Taneja, Amit Agarwal, Chris Ramsdale, Chris Turkstra
  • Patent number: 11907405
    Abstract: A return address of a caller of a software function within an access control component is determined, the caller comprising a software component seeking access to a protected resource protected by the access control component. From the return address, a filename of the caller is determined. Responsive to determining that the filename is included in a set of filenames of components allowed to access the protected resource, the caller is allowed to access the protected resource.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: February 20, 2024
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Xiaohan Qin, Pedro V. Torres, Xinya Wang, Amit Agarwal
  • Publication number: 20240037973
    Abstract: A computing device may access visually rich documents comprising an image and metadata. A graph, based on the image or metadata, can be generated for a visually rich document. The graph's nodes can correspond to words from the visually rich document. Features for nodes can be determined by the device. The device may generate model labeled graphs by assigning a pseudo-label to nodes using a pretrained model. The device may generate a plurality of graph labeled graphs by assigning a pseudo-label to nodes by matching a first node from a first graph to at least a second node from a second graph. The device may generate a plurality of updated graphs by cross referencing labels from the model labeled graphs and the graph labeled graphs. Until a change in labels is below a threshold, a model can be trained to perform key-value extraction using the updated graphs.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Applicant: Oracle International Corporation
    Inventors: Amit Agarwal, Kulbhushan Pachauri
  • Publication number: 20240037101
    Abstract: Dynamic partitioning of a search space of queries is implemented for flexible, heuristic database querying. Search space partitioning refers to dividing the search space for a submitted query into smaller parts by augmenting the queries to append thereto an additional predicate comprising a dynamic partition key and a value(s) selected based on heuristics (e.g., recency and/or relevancy of the value(s)). A plurality of candidate augmentations of the query and corresponding query plans are generated and evaluated based on additional heuristics to determine which can be executed to yield the best results in terms of result quality and latency. This query plan is selected and executed for retrieval of results that satisfy the query, with pagination utilized for presentation of the results. The procedure of generating candidate query plans, selecting one of the candidates for execution, and paginating results is repeated until a search termination criterion is satisfied.
    Type: Application
    Filed: July 29, 2022
    Publication date: February 1, 2024
    Inventors: Chandra Biksheswaran Mouleeswaran, Amit Agarwal, Prashant Kumar Pathak, Xiaoyan Wang
  • Publication number: 20240015127
    Abstract: Systems and methods for message delivery prioritization that can include receiving, via an application programming interface, a messaging request of an entity to transmit one or more messages to a plurality of users, selecting one or more message transmission options based on message-associated delivery attributes, and causing the one or more messages to be transmitted to the plurality of users using the selected one or more message transmission options.
    Type: Application
    Filed: September 25, 2023
    Publication date: January 11, 2024
    Inventors: Amit Agarwal, Peter Tan, Nariman Nazari
  • Publication number: 20240007087
    Abstract: Techniques and mechanisms for an integrated clock gate (ICG) to selectively output a clock signal, and to provide frequency division functionality. In an embodiment, an ICG circuit comprises first circuitry which is coupled to receive a first clock signal, and second circuitry which is coupled to receive a control signal. The first circuitry provides a single edge triggered flip-flop functionality, and is coupled to communicate a feedback signal which the first circuitry is further coupled to receive. Based on the control signal and the feedback signal, the second circuitry performs an exclusive OR (XOR) operation to selectively enable the first circuitry to generate a second clock signal based on the first clock signal. In another embodiment, a frequency of the second clock signal is substantially equal to one half of a frequency of the first clock signal.
    Type: Application
    Filed: July 1, 2022
    Publication date: January 4, 2024
    Applicant: Intel Corporation
    Inventors: Steven Hsu, Amit Agarwal, Simeon Realov, Mark Anders, Ram Krishnamurthy
  • Publication number: 20240005640
    Abstract: Embodiments described herein are directed towards a synthetic document generation pipeline for training artificial intelligence models. One embodiment includes a method including a device that receives an instruction to generate a document to be used as a training instance for a first machine learning model, the instruction including an element configuration, a document class configuration, a format configuration, an augmentation configuration, and data bias and fairness. The device can receive an element from an interface based at least in part on the element configuration, the element can simulate a real-world image, real-world text, or real-world machine-readable visual code. The device can generate metadata describe a layout for the element on the document based on the document class configuration. The device can generate the document by arranging the element on the document based on the metadata, wherein the document is generated in a format based on the format configuration.
    Type: Application
    Filed: November 28, 2022
    Publication date: January 4, 2024
    Applicant: Oracle International Corporation
    Inventors: Amit Agarwal, Srikant Panda, Kulbhushan Pachauri
  • Patent number: 11864069
    Abstract: Techniques are described herein for network sliced based billing. In one example, a control center obtains, from a charging system, a charging data record that includes an indication of a network slice associated with a chargeable telecommunications event. Based on the indication of the network slice, the control center identifies a charging rate for the chargeable telecommunications event and applies the charging rate to the chargeable telecommunications event.
    Type: Grant
    Filed: November 3, 2020
    Date of Patent: January 2, 2024
    Assignee: CISCO TECHNOLOGY, INC.
    Inventors: Amit Agarwal, Rajpal Bhoria, Praveen Joseph
  • Patent number: 11854252
    Abstract: Described is a system for evaluating and correcting perception errors in object detection and recognition. The system receives perception data from an environment proximate a mobile platform. Perception probes are generated from the perception data which describe perception characteristics of object detections in the perception data. For each perception probe, probabilistic distributions for true positive and false positive values are determined, resulting in true positive and false negative perception probes. Statistical characteristics of true positive perception probes and false positive perception probes are then determined. Based on the statistical characteristics, true positive perception probes are clustered. An axiom is generated to determine statistical constraints for perception validity for each perception probe cluster. The axiom is evaluated to classify the perception probes as valid or erroneous. Optimal perception parameters are generated by solving an optimization problem based on the axiom.
    Type: Grant
    Filed: March 22, 2022
    Date of Patent: December 26, 2023
    Assignee: HRL LABORATORIES, LLC
    Inventors: Hyukseong Kwon, Amit Agarwal, Amir M. Rahimi, Kevin Lee, Alexie Pogue, Rajan Bhattacharyya
  • Publication number: 20230409829
    Abstract: A data processing system implements obtaining a first textual content, segmenting the first textual content into a plurality of first segments, and providing each segment of the plurality of first segments to a first natural language processing (NLP) model to obtain a set of first readability scores for the plurality of first segments. The first NLP model is configured to analyze a textual input and to output a readability score representing a measurement of readability of the textual input. The system further implements aggregating the set of first segment readability scores to determine a first readability score for the first textual content, and perform at least one of causing the first readability score to be presented to a user or performing one or more actions on the first textual content based on the readability score.
    Type: Application
    Filed: July 5, 2023
    Publication date: December 21, 2023
    Applicant: Microsoft Technology Licensing, LLC
    Inventors: Sayan Dev PATHAK, Christopher Hakan BASOGLU, Amit AGARWAL, Shuangyu CHANG, Amy SHAH
  • Publication number: 20230376274
    Abstract: A fused dot-product multiply-accumulate (MAC) circuit may support variable precisions of floating-point data elements to perform computations (e.g., MAC operations) in deep learning operations. An operation mode of the circuit may be selected based on the precision of an input element. The operation mode may be a FP16 mode or a FP8 mode. In the FP8 mode, product exponents may be computed based on exponents of floating-point input elements. A maximum exponent may be selected from the one or more product exponents. A global maximum exponent may be selected from a plurality of maximum exponents. A product mantissa may be computed and aligned with another product mantissa based on a difference between the global maximum exponent and a corresponding maximum exponent. An adder tree may accumulate the aligned product mantissas and compute a partial sum mantissa. The partial sum mantissa may be normalized using the global maximum exponent.
    Type: Application
    Filed: July 31, 2023
    Publication date: November 23, 2023
    Applicant: Intel Corporation
    Inventors: Mark Anders, Arnab Raha, Amit Agarwal, Steven Hsu, Deepak Abraham Mathaikutty, Ram K. Krishnamurthy, Martin Power
  • Patent number: 11823478
    Abstract: A computing device may access visually rich documents comprising an image and metadata. A graph, based on the image or metadata, can be generated for a visually rich document. The graph's nodes can correspond to words from the visually rich document. Features for nodes can be determined by the device. The device may generate model labeled graphs by assigning a pseudo-label to nodes using a pretrained model. The device may generate a plurality of graph labeled graphs by assigning a pseudo-label to nodes by matching a first node from a first graph to at least a second node from a second graph. The device may generate a plurality of updated graphs by cross referencing labels from the model labeled graphs and the graph labeled graphs. Until a change in labels is below a threshold, a model can be trained to perform key-value extraction using the updated graphs.
    Type: Grant
    Filed: April 6, 2022
    Date of Patent: November 21, 2023
    Assignee: Oracle International Corporation
    Inventors: Amit Agarwal, Kulbhushan Pachauri
  • Patent number: 11797877
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving training data for multiple datasets that include information about a computing process. The training data is received at a computing system that includes a data manager, a data classifier, and a machine learning (ML) system. The data classifier annotates the training data as being associated with a particular dataset and as being descriptive of computing processes executed to perform transactions. The ML system receives the annotated training data and data about a transaction operation of the system, trains a predictive model to generate prediction data that indicates a runtime condition of the system, and provides the prediction data to a process automation module of the system. The module executes process automation scripts to remediate the computing process, where the computing process is executed by the system to perform the real-time transaction operation.
    Type: Grant
    Filed: October 10, 2017
    Date of Patent: October 24, 2023
    Assignee: Accenture Global Solutions Limited
    Inventors: Sunil Sharma, Rajendra Venkata Palem, Amit Agarwal