Abstract: The present disclosure is directed to resolving customer service issues associated with online shopping. When a customer requiring assistance regarding price matching the price of an item in the customer's active shopping cart or a previously ordered item to a competitor price, the customer contacts the customer service agent. The customer service agent, using the disclosed customer service assistance system, may use one or more administrative options otherwise unavailable to the customer to execute a modification in the price of the item or issue a concession for the item. The customer service assistance system may automatically collect and display competitor pricing, stock availability, selling entity information to assist the customer service agent in resolving the customer's price matching request quickly and efficiently.

Abstract: During a steady-state mode of operating a fuel cell system, a system power is generated by fuel cells and is provided via a steady-state bus to a first BOP load, to a second BOP load, and to a power grid via a transformer and via at least one of a bi-directional first inverter or a bi-directional second inverter. During startup mode operation of the fuel cell system, external power from the power grid is provided via the transformer, via one of the first or second inverters and via a startup bus to the first BOP load and the second BOP load.

Abstract: During a steady-state mode of operating a fuel cell system, a system power is generated by fuel cells and is provided via a steady-state bus to a first BOP load, to a second BOP load, and to a power grid via a transformer and via at least one of a bi-directional first inverter or a bi-directional second inverter. During startup mode operation of the fuel cell system, external power from the power grid is provided via the transformer, via one of the first or second inverters and via a startup bus to the first BOP load and the second BOP load.