Abstract: A computer-implemented method, comprising: receiving and storing, by a computer device, messages of one or more browsing sessions of a website in a first database; determining, by the computer device, whether one of the one or more browsing sessions is terminated; upon determining the one browsing session being terminated, fetching, by the computer device, the messages of the terminated browsing session; determining, by the computer device, one or more tags based at least on the messages of the terminated browsing session; and storing, by the computer device, the terminated browsing session with the one or more tags into a second database for data analysis.

Abstract: Systems and methods are provided for indexable and searchable replay of website user behavior. The method includes recording actions of users on a website; grouping the recorded actions into a plurality of sessions; defining a plurality of critical events for at least one webpage of the website, wherein each of the critical events represents a possible action of the users on the at least one webpage; labeling each critical event with a time stamp; receiving a request to replay one of the sessions; and responsive to the request, replaying the one of the sessions according to the time stamps.