Patents by Inventor AMY S. PENDLETON
AMY S. PENDLETON has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10033614Abstract: A system to monitor bandwidth can include memory to store session data describing each communication session for at least a portion of a communication system. A bandwidth calculator can access the session data and provide a measure of bandwidth utilization computed based on the accessed session data.Type: GrantFiled: September 15, 2016Date of Patent: July 24, 2018Assignee: Mitel Networks, Inc.Inventors: Amy S. Pendleton, Pramod Madabhushi
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Patent number: 10027538Abstract: A method includes providing account enable data from a multi-tenant hosted communication system to a premises based communications system. The method also includes receiving user configuration data at a remote portal of the hosted communications system, the configuration data including the account enable data and user data describing properties of each of a plurality of users in the premises based communications system including at least one user group to which a subset of the users belongs. The method also includes providing enablement data to the premises based communications system via the portal to identify which resources in the multi-tenant hosted system are enabled for the plurality of users in the premises based communications system based on the user configuration data. Changes in the enablement data further can be synchronized based on changes in the user configuration data received from the premises based communications system via the portal.Type: GrantFiled: September 22, 2017Date of Patent: July 17, 2018Assignee: Mitel Networks, Inc.Inventors: Glen K. Okita, Amy S. Pendleton, Laurent Dinard, Yaniv Schahar Schwartz
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Patent number: 10027670Abstract: A method can include receiving a request from a requestor to a given resource, which requestor is registered to access a set of one or more resources. The request includes a ticket that includes signature data generated by an authenticating entity in response to authenticating the requestor. The signature data may be decrypted to provide a decrypted signature. The ticket may be validated in response to the request based on evaluating the decrypted signature. A response can be provided to the requestor based on the validation, and the response can grant the requestor access to the given resource if the validation determines the ticket to be authentic and authorized for the given resource or the response can deny the requestor access to the given resource if the validation determines to reject the ticket.Type: GrantFiled: May 4, 2017Date of Patent: July 17, 2018Assignee: Mitel Networks, Inc.Inventors: Michael S. W. Tovino, Amy S. Pendleton
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Patent number: 9774495Abstract: A method includes providing account enable data from a multi-tenant hosted communication system to a premises based communications system. The method also includes receiving user configuration data at a remote portal of the hosted communications system, the configuration data including the account enable data and user data describing properties of each of a plurality of users in the premises based communications system including at least one user group to which a subset of the users belongs. The method also includes providing enablement data to the premises based communications system via the portal to identify which resources in the multi-tenant hosted system are enabled for the plurality of users in the premises based communications system based on the user configuration data. Changes in the enablement data further can be synchronized based on changes in the user configuration data received from the premises based communications system via the portal.Type: GrantFiled: August 28, 2013Date of Patent: September 26, 2017Assignee: Shoretel, Inc.Inventors: Glen K. Okita, Amy S. Pendleton, Laurent Dinard, Yaniv Schahar Schwartz
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Publication number: 20170237740Abstract: A method can include receiving a request from a requestor to a given resource, which requestor is registered to access a set of one or more resources. The request includes a ticket that includes signature data generated by an authenticating entity in response to authenticating the requestor. The signature data may be decrypted to provide a decrypted signature. The ticket may be validated in response to the request based on evaluating the decrypted signature. A response can be provided to the requestor based on the validation, and the response can grant the requestor access to the given resource if the validation determines the ticket to be authentic and authorized for the given resource or the response can deny the requestor access to the given resource if the validation determines to reject the ticket.Type: ApplicationFiled: May 4, 2017Publication date: August 17, 2017Inventors: MICHAEL S.W. TOVINO, AMY S. PENDLETON
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Patent number: 9699167Abstract: A method can include receiving a request from a requestor to a given resource, which requestor is registered to access a set of one or more resources. The request includes a ticket that includes signature data generated by an authenticating entity in response to authenticating the requestor. The signature data may be decrypted to provide a decrypted signature. The ticket may be validated in response to the request based on evaluating the decrypted signature. A response can be provided to the requestor based on the validation, and the response can grant the requestor access to the given resource if the validation determines the ticket to be authentic and authorized for the given resource or the response can deny the requestor access to the given resource if the validation determines to reject the ticket.Type: GrantFiled: January 6, 2015Date of Patent: July 4, 2017Assignee: Shoretel, Inc.Inventors: Michael S. W. Tovino, Amy S. Pendleton
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Patent number: 9661143Abstract: A multi-tenant management service (MTMS) can be configured to receive a plurality of requests for a multi-tenant service from a plurality of tenants. A given and another of the plurality of tenants can have a resource object (RO) with the same dialable number (DN) assigned thereto. The MTMS can also be configured to generate a federated dial plan for each of the plurality of tenants. Each federated dial plan can include a system identifier (ID) and a corresponding DN for each RO associated a respective tenant. The MTMS can further be configured to provide a federated DN corresponding to the multi-tenant service to each of the plurality of tenants.Type: GrantFiled: March 13, 2014Date of Patent: May 23, 2017Assignee: Shoretel, Inc.Inventors: Glen K. Okita, Amy S. Pendleton, Howard H. Yin
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Publication number: 20170005899Abstract: A system to monitor bandwidth can include memory to store session data describing each communication session for at least a portion of a communication system. A bandwidth calculator can access the session data and provide a measure of bandwidth utilization computed based on the accessed session data.Type: ApplicationFiled: September 15, 2016Publication date: January 5, 2017Inventors: Amy S. PENDLETON, PRAMOD MADABHUSHI
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Patent number: 9467361Abstract: A system to monitor bandwidth can include memory to store session data describing each communication session for at least a portion of a communication system. A bandwidth calculator can access the session data and provide a measure of bandwidth utilization computed based on the accessed session data.Type: GrantFiled: December 20, 2011Date of Patent: October 11, 2016Assignee: Shoretel, Inc.Inventors: Amy S. Pendleton, Pramod Madabhushi
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Patent number: 9258195Abstract: A graphical user interface (GUI) for visualization of a logical topology of a system can include a plurality of node user interface elements to represent respective components in the system. The GUI can include a plurality of link user interface elements, each connected between an associated pair of the node user interface elements to represent a logical connection between a given component and at least one other component in the system. In response to a user input for a selected node user interface element, at least a portion of the plurality of link user interface elements can be modified to represent the logical connectivity and associated status such as from a perspective of the component represented by the selected node user interface element.Type: GrantFiled: August 8, 2012Date of Patent: February 9, 2016Assignee: Shoretel, Inc.Inventors: Amy S. Pendleton, Pramod Madabhushi, H. Edward Hassinger
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Publication number: 20130155882Abstract: A system to monitor bandwidth can include memory to store session data describing each communication session for at least a portion of a communication system. A bandwidth calculator can access the session data and provide a measure of bandwidth utilization computed based on the accessed session data.Type: ApplicationFiled: December 20, 2011Publication date: June 20, 2013Inventors: AMY S. PENDLETON, Pramod Madabhushi