Abstract: Embodiments of the present invention provide a method, system and computer program product for cross-cutting event correlation in an enterprise computing monitoring and management system. An enterprise computing monitoring and management system can include a hierarchy of nodes, where several of the nodes are each coupled to a corresponding embedded correlation engine and an event bus. The system further can include a root node among the nodes. The root node can be coupled to the event bus and to centralized correlation logic programmed to identify a high correspondence between events from a particular event source among the nodes and a particular set of correlation rules in that correlation engine. The identification of such correspondence can be used to move to the set of correlation rules to an embedded correlation engine closer to the particular event source.

Abstract: Embodiments of the present invention provide a method, system and computer program product for cross-cutting event correlation in an enterprise computing monitoring and management system. An enterprise computing monitoring and management system can include a hierarchy of nodes, where several of the nodes are each coupled to a corresponding embedded correlation engine and an event bus. The system further can include a root node among the nodes. The root node can be coupled to the event bus and to centralized correlation logic programmed to identify a high correspondence between events from a particular event source among the nodes and a particular set of correlation rules in that correlation engine. The identification of such correspondence can be used to move to the set of correlation rules to an embedded correlation engine closer to the particular event source.

Abstract: Embodiments of the present invention disclose a method, computer program product, and system for service catalog management. A computer identifies information corresponding to a plurality of service requests included on a service desk, wherein the identified information includes usage and financial information corresponding to the plurality of service requests. The computer determines a service offering candidate for inclusion in a service catalog, wherein the service offering candidate is determined from the plurality of service requests included in the service desk. The computer determines a fulfillment solution corresponding to the service offering candidate, wherein the fulfillment solution includes a workflow process for the service offering candidate, scripts for automating procedures, offering parameters, and costs associated with the service offering candidate.

Abstract: Embodiments of the present invention provide a method, system and computer program product for cross-cutting event correlation in an enterprise computing monitoring and management system. An enterprise computing monitoring and management system can include a hierarchy of nodes, where several of the nodes are each coupled to a corresponding embedded correlation engine and an event bus. The system further can include a root node among the nodes. The root node can be coupled to the event bus and to centralized correlation logic programmed to identify a high correspondence between events from a particular event source among the nodes and a particular set of correlation rules in that correlation engine. The identification of such correspondence can be used to move to the set of correlation rules to an embedded correlation engine closer to the particular event source.

Abstract: Mechanisms are provided for generating user account policies for generating user accounts to access resources of the data processing system. A determination is made that a user account policy for an identified resource in the data processing system is to be generated. Configuration information associated with the identified resource is retrieved from a configuration information database. A predefined user account policy template is retrieved from a user account policy template database system. A user account policy data structure is generated based on the retrieved configuration information and the retrieved predefined user account policy template.

Abstract: Mechanisms are provided for generating user account policies for generating user accounts to access resources of the data processing system. A determination is made that a user account policy for an identified resource in the data processing system is to be generated. Configuration information associated with the identified resource is retrieved from a configuration information database. A predefined user account policy template is retrieved from a user account policy template database system. A user account policy data structure is generated based on the retrieved configuration information and the retrieved predefined user account policy template.

Abstract: Mechanisms are provided for generating user account policies for generating user accounts to access resources of the data processing system. A determination is made that a user account policy for an identified resource in the data processing system is to be generated. Configuration information associated with the identified resource is retrieved from a configuration information database. A predefined user account policy template is retrieved from a user account policy template database system. A user account policy data structure is generated based on the retrieved configuration information and the retrieved predefined user account policy template.

Abstract: An implementation verification policy for each of a set of change management tasks associated with one of a set of service requests within an information technology (IT) environment is created via a configuration management device. Each of the set of change management tasks is automatically implemented. An error associated with the automated implementation of one of the set of change management tasks is detected based on the implementation verification policy created for one of the set of change management tasks. The error is automatically correlated with a service request that caused the error.

Abstract: An implementation verification policy for each of a set of change management tasks associated with one of a set of service requests within an information technology (IT) environment is created via a configuration management device. Each of the set of change management tasks is automatically implemented. An error associated with the automated implementation of one of the set of change management tasks is detected based on the implementation verification policy created for one of the set of change management tasks. The error is automatically correlated with a service request that caused the error.

Abstract: A message occurrence can be detected when a software application runs on a computing device. The message occurrence can be an occurrence where a text containing message is presented upon a user interface of the software application or a log associated with the software application is updated with a text containing message. A user context for the message occurrence can be determined. The user context can include a user sequence and an execution path. Message occurrence information can be conveyed to a message context catalog. Within the message context catalog, the message occurrence information can be indexed against unique message identifiers. Message occurrence information from the message context catalog can be presented in a computer's user interface when a message uniquely identified by the message identifier is presented in the user interface. The user interface can permit a user to edit text of messages.

Abstract: The invention provides a method, system, and program product for dispatching an event to a rule. In one embodiment, the invention includes generating a table from a rule set, wherein the table includes an indication of whether each rule in the rule set corresponds to at least one event type; receiving an event; in the case that a plurality of rules in the rule set correspond to an event type of the event, dispatching the event to the plurality of rules; determining that the event should not be processed by at least one of the plurality of rules; and terminating the dispatching of the event.

Abstract: A method for dynamically creating of a high availability policy based upon entries in a configuration management database (CMDB) and a best practices template can be provided. The method can include directing resource discovery in a CMDB for a selected application to discover components and dependencies of the selected application. The method also can include mapping the components and dependencies discovered for the selected application in the CMDB to a best practices template specifying a parameterized high availability topology for the selected application. Finally, the method can include storing the best practices template with mapped components and dependencies as a high availability policy for the selected application.

Abstract: A classifier, method and computer program product for categorizing events within a data stream includes a correlation engine having at least one set of rules, the rules including event selectors with logical expressions corresponding to a plurality of attributes for the events within the data stream; the engine also including a decision tree built by the engine for providing an index of the rules, wherein the engine references the decision tree to access selected rules corresponding to the events and applies the selected rules to correlate the events.

Abstract: A method, system and computer-usable medium are disclosed for using an interactive progress indicator bar to graphically display the completion status of a plurality of computer operations, modify predetermined operations before they are completed, and then restart the modified operations. An interactive progress indicator bar is implemented in a graphical user interface (GUI) and comprises a plurality of progress indicator segments. As computer operations are completed, the details of their completion status are entered into a computer operation log and indexed to their corresponding progress indicator segments. Details of the completion status of predetermined computer operations are viewed by selecting one or more corresponding progress indicator segments through a user gesture. If a predetermined computer operation is to be modified, a second user gesture opens a dialog box allowing the user to perform predetermined modifications.

Abstract: A method, system and computer program product for analyzing a state changing event are disclosed. According to an embodiment, a method for analyzing a state changing event comprises: detecting a state changing event of a first resource; tracing a dependence link beginning at the first resource to a resource that the first resource depends on until finding a second resource having a state changing event that is not dependent on any resource with a state changing event; and identifying the state changing event of the second resource as a root cause incident for analysis.

Abstract: The invention provides a method, system, and program product for dispatching an event to a rule. In one embodiment, the invention includes generating a table from a rule set, wherein the table includes an indication of whether each rule in the rule set corresponds to at least one event type; receiving an event; in the case that a plurality of rules in the rule set correspond to an event type of the event, dispatching the event to the plurality of rules; determining that the event should not be processed by at least one of the plurality of rules; and terminating the dispatching of the event.

Abstract: A classifier, method and computer program product for categorizing events within a data stream includes a correlation engine having at least one set of rules, the rules including event selectors with logical expressions corresponding to a plurality of attributes for the events within the data stream; the engine also including a decision tree built by the engine for providing an index of the rules, wherein the engine references the decision tree to access selected rules corresponding to the events and applies the selected rules to correlate the events.