Patents by Inventor Ana Paula Appel

Ana Paula Appel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • AUTOMATICALLY EVALUATING CUSTOMER SATISFACTION
    Publication number: 20140019199
    Abstract: A method for evaluating a satisfaction of a customer in a retail environment includes identifying an item for which the customer is searching in the retail environment, monitoring an activity of the customer with respect to the item in the retail environment, and automatically evaluating the satisfaction of the customer based on the activity of the customer with respect to the item.
    Type: Application
    Filed: July 13, 2012
    Publication date: January 16, 2014
    Applicant: International Business Machines Corporation
    Inventors: Ana Paula Appel, Maira Athanazio De Cerqueira Gatti, Rogerio Abreu De Paula