Patents by Inventor Anahita English

Anahita English has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Refund request tool
    Patent number: 7797212
    Abstract: A business may uniformly calculate and offer a fee refund to customers requesting refunds for fees charged to the customers' accounts. Rather than relying on individual employee discretion, a server may use account information and customer information to generate the fee refund amount to be offered to the customer. The calculated refund amount may be based on a variety of considerations including, but not limited to, the amount the account is overdrawn, the profitability of the account, the number of occurrences of charged fees, and/or other factors such as family relationships to other bank customers. Additionally, a fee refund offer may be stored and referred to when the customer subsequently requests a refund.
    Type: Grant
    Filed: October 31, 2006
    Date of Patent: September 14, 2010
    Assignee: Bank of America Corporation
    Inventors: Catherine H Ackert, LouAnn Aheron, Michelle Calarco, Glenn Earl Eickenhorst, Anahita English, Marcus Brian Howell, Caroline Beal Stott, Deborah M Winick
  • REFUND REQUEST TOOL
    Publication number: 20080103967
    Abstract: A business may uniformly calculate and offer a fee refund to customers requesting refunds for fees charged to the customers' accounts. Rather than relying on individual employee discretion, a server may use account information and customer information to generate the fee refund amount to be offered to the customer. The calculated refund amount may be based on a variety of considerations including, but not limited to, the amount the account is overdrawn, the profitability of the account, the number of occurrences of charged fees, and/or other factors such as family relationships to other bank customers. Additionally, a fee refund offer may be stored and referred to when the customer subsequently requests a refund.
    Type: Application
    Filed: October 31, 2006
    Publication date: May 1, 2008
    Applicant: BANK OF AMERICA
    Inventors: Catherine H. Ackert, LouAnn Aheron, Michelle Calarco, Glenn Earl Eickenhorst, Anahita English, Marcus Brian Howell, Caroline Beal Stott, Deborah M. Winick