Patents by Inventor Anand Bhupendra Patel

Anand Bhupendra Patel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10055611
    Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. At least a portion of the content displayed on the user's device may contain sensitive information. Coordinates corresponding to the content displayed on the user's device may be obtained and the portion of the display corresponding to the coordinates may be obscured from the remote customer support agent.
    Type: Grant
    Filed: December 1, 2016
    Date of Patent: August 21, 2018
    Assignee: Amazon Technologies, Inc.
    Inventors: Anand Bhupendra Patel, Samuel Scott Gigliotti
  • Publication number: 20170200021
    Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. At least a portion of the content displayed on the user's device may contain sensitive information. Coordinates corresponding to the content displayed on the user's device may be obtained and the portion of the display corresponding to the coordinates may be obscured from the remote customer support agent.
    Type: Application
    Filed: December 1, 2016
    Publication date: July 13, 2017
    Inventors: Anand Bhupendra Patel, Samuel Scott Gigliotti
  • Patent number: 9514333
    Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. At least a portion of the content displayed on the user's device may contain sensitive information. Coordinates corresponding to the content displayed on the user's device may be obtained and the portion of the display corresponding to the coordinates may be obscured from the remote customer support agent.
    Type: Grant
    Filed: December 16, 2014
    Date of Patent: December 6, 2016
    Assignee: Amazon Technologies, Inc.
    Inventors: Anand Bhupendra Patel, Samuel Scott Gigliotti