Patents by Inventor Anand M. UPADHYE

Anand M. UPADHYE has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System for and methods of providing computer telephony integration service oriented architecture
    Patent number: 9525717
    Abstract: A system and method for providing a Computer Telephony Integration Service Oriented Architecture is presented. The system and method may include providing one or more computer telephony integration servers in one or more clusters to deliver telephony events between agents and peripheral devices. The events may be solicited or unsolicited. The clusters may be stateless and scalable. The clusters may include dynamic message routing. The systems and methods may implement one or more recovery algorithms if one or more of the telephony integration servers experiences a failure event.
    Type: Grant
    Filed: March 1, 2013
    Date of Patent: December 20, 2016
    Assignee: Cellco Partnership
    Inventors: Anand M. Upadhye, Ashraf Afifi, Sajid Ahmed
  • SYSTEM FOR AND METHODS OF PROVIDING COMPUTER TELEPHONY INTEGRATION SERVICE ORIENTED ARCHITECTURE
    Publication number: 20140250318
    Abstract: A system and method for providing a Computer Telephony Integration Service Oriented Architecture is presented. The system and method may include providing one or more computer telephony integration servers in one or more clusters to deliver telephony events between agents and peripheral devices. The events may be solicited or unsolicited. The clusters may be stateless and scalable. The clusters may include dynamic message routing. The systems and methods may implement one or more recovery algorithms if one or more of the telephony integration servers experiences a failure event.
    Type: Application
    Filed: March 1, 2013
    Publication date: September 4, 2014
    Applicant: Cellco Partnership d/b/a Verizon Wireless
    Inventors: Anand M. UPADHYE, Ashraf AFIFI, Sajid AHMED