Abstract: The invention is a process and a system for the operation of electronic devices by universal remote control and for collecting, utilising and transmitting the operating parameters of such devices for the purposes of analysis. The adlninistrator: —downloads the application from an external server to his mobile device;—registers on the external server, creates his profile;—logs in;—selects the devices he wishes to control from a list of controllable devices automatically detected by the application which automatically downloads the corresponding user interfaces to control the selected devices and assigns the selected devices to the administrator's profile;—defines which pieces of information pertaining to the controlled devices should be sent to the analytical module for storage and analysis, and which should be accessible to third parties via Internet; and uses his profile to create subprofiles for other users that grant the authorisations necessary to control the devices he designates.

Abstract: The invention is a process and a system for the operation of electronic devices by universal remote control and for collecting, utilising and transmitting the operating parameters of such devices for the purposes of analysis. The administrator:—downloads the application from an external server to his mobile device;—registers on the external server, creates his profile;—logs in;—selects the devices he wishes to control from a list of controllable devices automatically detected by the application which automatically downloads the corresponding user interfaces to control the selected devices and assigns the selected devices to the administrator's profile;—defines which pieces of information pertaining to the controlled devices should be sent to the analytical module for storage and analysis, and which should be accessible to third parties via Internet; and uses his profile to create subprofiles for other users that grant the authorisations necessary to control the devices he designates.