Abstract: Method for improving the calling procedures of telephones by creating customized messages for telephones coupled to a telephone exchange. The messages are registered on one or more sections of memory located in the telephone exchange and coupled to the telephone. The messages can be played over a boosted loudspeaker or the earphone of the telephone. When the telephone is switched on, but is not in communication with another telephone, the ring loudspeaker, if any, and the earphone loudspeaker are deactivated, and the boosted loudspeaker is activated. When a caller telephone receives a call from a caller telephone the activated boosted loudspeaker plays the chosen registered and optionally other messages. When the caller and the called telephone are hooked up, the boosted loudspeaker is deactivated, the earphone loudspeaker is activated and, thereby, placing the caller telephone in communication with said called telephone in the normal way.