Abstract: A method includes receiving an initial communication to trigger a multi-channel group conversation associated with a set of participant endpoints comprising a first subset of participant endpoints on a first communication channel and a second subset of participant endpoints on a second communication channel, selecting a projected intermediary endpoint for each participant endpoint from the first subset that is on the first communication channel, for a first communication of the conversation from a first participant endpoint from the first subset to a second participant endpoint from the first subset, transmitting the first communication directly to the second participant endpoint from the first subset, and for a second communication of the conversation from a first participant endpoint from the second subset to the second participant endpoint from the first subset, transmitting the second communication to the second participant endpoint from the first subset via the selected projected intermediary endpoint.

Abstract: A first request to identify, among a plurality of user accounts, a subset of user accounts that are available to receive a transfer of a messaging conversation with a recipient device is received via a first application programming interface (API) call from a first client device associated with a first user account. A first response identifying the subset of user accounts that are available to receive the transfer of the messaging conversation is sent to the first client device responsive to receiving the first request. A second request to transfer the messaging conversation to a second user account identified among the subset of user accounts is received via a second API call from the first client device. The messaging conversation is transferred to the second user account to facilitate a continuation of the messaging conversation with the recipient device responsive to receiving the second request.

Abstract: A system and method for multi-channel communications that includes receiving an initiating communication triggering establishment of a conversation associated with a set of participant endpoints, wherein the set of participant endpoints comprises of participant endpoints from at least two distinct communication channels; configuring a set of intermediary endpoints for communications between at least a subset of the set of participant endpoints on different communication channels; and for each communication of the conversation, transmitting communications to a receiving set of participant endpoints through the configured intermediary endpoint.

Abstract: A system and method for multi-channel communications that includes receiving an initiating communication triggering establishment of a conversation associated with a set of participant endpoints, wherein the set of participant endpoints comprises of participant endpoints from at least two distinct communication channels; configuring a set of intermediary endpoints for communications between at least a subset of the set of participant endpoints on different communication channels; and for each communication of the conversation, transmitting communications to a receiving set of participant endpoints through the configured intermediary endpoint.

Abstract: A system and method for multi-channel communications that includes receiving an initiating communication triggering establishment of a conversation associated with a set of participant endpoints, wherein the set of participant endpoints comprises of participant endpoints from at least two distinct communication channels; configuring a set of intermediary endpoints for communications between at least a subset of the set of participant endpoints on different communication channels; and for each communication of the conversation, transmitting communications to a receiving set of participant endpoints through the configured intermediary endpoint.

Abstract: A system and method for multi-channel communications that includes receiving an initiating communication triggering establishment of a conversation associated with a set of participant endpoints, wherein the set of participant endpoints comprises of participant endpoints from at least two distinct communication channels; configuring a set of intermediary endpoints for communications between at least a subset of the set of participant endpoints on different communication channels; and for each communication of the conversation, transmitting communications to a receiving set of participant endpoints through the configured intermediary endpoint.