Abstract: A tracer wire holder for use in securing tracer wires along the top of a pipe before burial. The tracer wire holder is comprised of a first section and a second section connected by a flexible planar intermediate section. The first section has generally arcuate outer and inner walls. The second section has generally planar outer and inner walls and a plurality of rib members projecting from the inner wall. Locking means is provided to secure first section with second section in a closed locked position The first and second sections form a cavity for receiving and securing a tracer wire when the first section is secured with the second section.

Abstract: Processing customer communications may include receiving a communication from a customer device via a first communication medium, designating the communication as an active communication, receiving a display selection to receive content during the active communication status and designating a current customer status, parsing the current customer status to identify a current condition, assigning an agent to the customer record based on the current condition, retrieving at least one pre-recorded content file associated with the assigned agent and the current customer condition, and forwarding the pre-recorded content file to the customer device via a second communication medium different from the first communication medium.

Abstract: A tracer wire holder for use in securing tracer wires along the top of a pipe before burial. The tracer wire holder is comprised of a first section and a second section connected by a flexible planar intermediate section. The first section has generally arcuate outer and inner walls. The second section has generally planar outer and inner walls and a plurality of rib members projecting from the inner wall. Locking means is provided to secure first section with second section in a closed locked position The first and second sections form a cavity for receiving and securing a tracer wire when the first section is secured with the second section.

Abstract: A face mask has a head band and a visor mounted to the head band. The head band has a support bar for engagement with a brow of a user and a pair of straps connected to the support bar. The straps include a fastener to permit adjustment of the length of the strap to secure the mask to the head of the user. The visor is secured to head band and is detachable to permit replacement.

Abstract: Processing customer communications may include receiving a communication from a customer device via a first communication medium, retrieving a customer record associated with the customer device, designating the communication as an active status, identifying an initial communication purpose based on a selection received from the customer device during the communication, and updating the customer record responsive to identifying the initial communication purpose by changing a status of the customer record to permit additional communication options.

Abstract: Processing customer communications may include receiving a communication from a customer device via a first communication medium, retrieving a customer record associated with the customer device, designating the communication as an active status, transmitting an option display link to the customer device via a second communication medium different from the first communication medium, receiving at least one selection from the customer device and identifying a purpose of the communication based on the at least one selection, updating the customer record to indicate multiple modes of communication compliance and to permit additional communication messages to be forwarded to the customer device, and elevating a status of the customer record based on the multiple modes of communication compliance.

Abstract: An outlet well cover for use in an in-line grease interceptor is disclosed. The outlet well cover is fitted onto a hollow well extending upwardly from the bottom of the grease interceptor tank, and having an open top. The outlet well cover has at least one, and preferably two arms that extend outwards and define water passageways from the ends of the arms to the middle of the well. Water inflow openings at the ends of the arms allow clarified water to flow into the covered hollow well. The water inflow openings face generally downward to limit the amount of floating FOG material that can be drawn in through the openings. The well cover may also include a central bore adapted to receive a standard sized pipe. The pipe can be connected to an outlet from the tank.

Abstract: A diffuser baffle for use in an in-line wastewater grease interceptor. The diffuser baffle lies within a grease collecting chamber between the inflow and outflow of a grease interceptor. The diffuser baffle has an open bottom which is sized and shaped respectively to fit into the grease collecting chamber. The diffuser baffle has an end operatively connected to the inflow opening to permit wastewater to flow into the body through the open bottom. The baffle has a downstream end which includes a deflector portion to deflect a wastewater stream in a direction generally into the grease collecting chamber. The body also includes a number of apertures to permit the deflected wastewater stream to pass through the baffle and into the grease collecting chamber, where FOG will separate before waste water exits the chamber through the outlet baffle.

Abstract: There is an inlet baffle assembly for use in an in-line interceptor for separating FOG from wastewater and a method of cleaning the inlet baffle assembly without the need for removal from the interceptor. The inlet baffle assembly has an inlet baffle for the grease collecting chamber of an in-line interceptor which defines a flow channel through which influent enters the collecting chambers and has a moveable section moveable between open and closed positions. The inlet baffle assembly also has a flow control element to control the rate of flow of influent entering the flow channel when the moveable section is in the closed position. The flow control element is accessible for cleaning when the moveable section is in the open position. After cleaning, the moveable section is moved into the closed position to facilitate fluid flowing through the inlet baffle assembly into the grease collecting chamber.

Abstract: A bathtub drain and overflow fitting kit is provided having a drain fitting, an overflow fitting and/or an adapter fitting, for connecting the bathtub drain and overflow openings to the household waste plumbing. The overflow fitting has a ball and socket connection between its inlet and outlet. Preferably, the overflow fitting has an abutment member which limits the range of angles created by the joint socket and joint ball within a range of angles to about 10°. The kit includes a gasket having a first sealing portion, a second sealing portion, and a tapered sealing portion between the first and second sealing portions, and is configured so that the same gasket may be used at the drain opening or the overflow opening. The drain and overflow fittings have at their inlets retaining features that interengage matching retaining features on the gasket to hold during installation.

Abstract: A diffuser baffle for use in an in-line wastewater grease interceptor. The diffuser baffle lies within a grease collecting chamber between the inflow and outflow of a grease interceptor. The diffuser baffle has an open bottom which is sized and shaped respectively to fit into the grease collecting chamber. The diffuser baffle has an end operatively connected to the inflow opening to permit wastewater to flow into the body through the open bottom. The baffle has a downstream end which includes a deflector portion to deflect a wastewater stream in a direction generally into the grease collecting chamber. The body also includes a number of apertures to permit the deflected wastewater stream to pass through the baffle and into the grease collecting chamber, where FOG will separate before waste water exits the chamber through the outlet baffle.

Abstract: A diffuser baffle for use in an in-line wastewater grease interceptor. The diffuser baffle lies within a grease collecting chamber between the inflow and outflow of a grease interceptor. The diffuser baffle has an open bottom which is sized and shaped respectively to fit into the grease collecting chamber. The diffuser baffle has an end operatively connected to the inflow opening to permit wastewater to flow into the body through the open bottom. The baffle has a downstream end which includes a deflector portion to deflect a wastewater stream in a direction generally into the grease collecting chamber. The body also includes a number of apertures to permit the deflected wastewater stream to pass through the baffle and into the grease collecting chamber, where FOG will separate before waste water exits the chamber through the outlet baffle.

Abstract: A solids containment device for use in n hydromechanical grease interceptor, sized and shaped to be removably carried within the hydromechanical grease interceptor. The solids containment device includes a containment body with side and end walls, an open top, a wastewater inflow opening and an outflow opening. At least one removable solids separating screen is carried within the containment body, and is located between the inflow opening and the outflow opening. The outflow opening is directed away from the outflow aperture of the hydromechanical grease interceptor, in order to encourage a generally diagonal flow path for the wastewater stream within the hydromechanical grease interceptor, thereby encouraging separation of fats, oils and grease.

Abstract: An outlet well cover for use in an in-line grease interceptor is disclosed. The outlet well cover is fitted onto a hollow well extending upwardly from the bottom of the grease interceptor tank, and having an open top. The outlet well cover has at least one, and preferably two arms that extend outwards and define water passageways from the ends of the arms to the middle of the well. Water inflow openings at the ends of the arms allow clarified water to flow into the covered hollow well. The water inflow openings face generally downward to limit the amount of floating FOG material that can be drawn in through the openings. The well cover may also include a central bore adapted to receive a standard sized pipe. The pipe can be connected to an outlet from the tank.

Abstract: There is an inlet baffle assembly for use in an in-line interceptor for separating FOG from wastewater and a method of cleaning the inlet baffle assembly without the need for removal from the interceptor. The inlet baffle assembly has an inlet baffle for the grease collecting chamber of an in-line interceptor which defines a flow channel through which influent enters the collecting chambers and has a moveable section moveable between open and closed positions. The inlet baffle assembly also has a flow control element to control the rate of flow of influent entering the flow channel when the moveable section is in the closed position. The flow control element is accessible for cleaning when the moveable section is in the open position. After cleaning, the moveable section is moved into the closed position to facilitate fluid flowing through the inlet baffle assembly into the grease collecting chamber.

Abstract: A bathtub drain and overflow fitting kit is provided having a drain fitting, an overflow fitting and/or an adapter fitting, for connecting the bathtub drain and overflow openings to the household waste plumbing. The overflow fitting has a ball and socket connection between its inlet and outlet. Preferably, the overflow fitting has an abutment member which limits the range of angles created by the joint socket and joint ball within a range of angles to about 10°. The kit includes a gasket having a first sealing portion, a second sealing portion, and a tapered sealing portion between the first and second sealing portions, and is configured so that the same gasket may be used at the drain opening or the overflow opening. The drain and overflow fittings have at their inlets retaining features that interengage matching retaining features on the gasket to hold during installation.

Abstract: An access point (11) for enabling a user device to access a data network, the access point (11) being operable to wirelessly communicate with the user device and for providing data network access for the device (10) when authenticated, wherein the access point (11) includes authentication means (64) and processing means (48) for providing an authentication code for transmission to the user device (10) to enable the user device (10) to be authenticated for a communication session with the access point by the authentication means.

Abstract: The present invention relates to a grease trap system for wastewater systems, having an inlet pipe with a shut off valve, an outlet pipe with a shut off valve and a grease interceptor comprising a replaceable container body including means to trap fats, oils and grease within the body. The body has inlet and outlet slide couplers in opposed walls, and each coupler has an associated connecting means to sealingly fluidly connect the slide couplers to the inlet and outlet pipes. When the container body is disconnected from the pipes the slide couplers may also be sealed by a removable plug for transport. The slide couplers displace inwardly and outwardly relative to the container to give clearance between the pipes to remove the container. A method of replacing full containers with empty containers is also comprehended.

Abstract: A subassembly for use in a vacuum inlet valve assembly for a central vacuum system, the subassembly having a valve body with a wiring compartment and at least one press connection detent means and a reversible mounting flange for connecting to the valve body. The mounting flange includes an attachment portion, a mounting flange wall sized and shaped to cover an open side of wiring compartment and press catch connection elements sized and shaped to interact with the detent to secure the mounting flange to the valve body. Also disclosed is a vacuum inlet valve assembly comprising the above subassembly in combination with a cover plate having a rectangular door, a hinge located on a long side of the rectangular door, and a face plate with a vacuum connection opening. In an alternate embodiment the valve body includes a perimeter wall, attachment openings internal but adjacent to said perimeter wall and a snap fit cover to close an open wall of a wiring compartment.