Patents by Inventor Andrew Crowell

Andrew Crowell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11496543
    Abstract: A system and method are presented for invoking integration actions in a unified collaboration system. A client communicates with a bridging web server through a ReST. The bridging web server comprises a cloud service which facilitates communication with integration servers, which may be located on-premises. In an embodiment, the integration server(s) host a number of plugins which are capable of implementing integration actions. The bridging web server decides which action implementation is the best one to service a request. The implementation may be based on prior configuration. Routing decisions on the bridging web server may be automatically selected based on prior configuration.
    Type: Grant
    Filed: June 12, 2020
    Date of Patent: November 8, 2022
    Inventors: Paul L. Melliere, Robert Adams, Aydan Yumerefendi, Andrew Crowell, Shawn Axsom
  • Publication number: 20200304602
    Abstract: A system and method are presented for invoking integration actions in a unified collaboration system. A client communicates with a bridging web server through a ReST. The bridging web server comprises a cloud service which facilitates communication with integration servers, which may be located on-premises. In an embodiment, the integration server(s) host a number of plugins which are capable of implementing integration actions. The bridging web server decides which action implementation is the best one to service a request. The implementation may be based on prior configuration. Routing decisions on the bridging web server may be automatically selected based on prior configuration.
    Type: Application
    Filed: June 12, 2020
    Publication date: September 24, 2020
    Applicant: Genesys Telecommunications Laboratories, Inc.
    Inventors: Paul L. Melliere, Robert Adams, Aydan Yumerefendi, Andrew Crowell, Shawn Axsom
  • Publication number: 20170272547
    Abstract: A system and method are presented for invoking integration actions in a unified collaboration system. A client communicates with a bridging web server through a ReST. The bridging web server comprises a cloud service which facilitates communication with integration servers, which may be located on-premises. In an embodiment, the integration server(s) host a number of plugins which are capable of implementing integration actions. The bridging web server decides which action implementation is the best one to service a request. The implementation may be based on prior configuration. Routing decisions on the bridging web server may be automatically selected based on prior configuration.
    Type: Application
    Filed: March 18, 2016
    Publication date: September 21, 2017
    Inventors: Paul L. Melliere, Robert Adams, Aydan Yumerefendi, Andrew Crowell, Shawn Axsom