Abstract: The present invention is directed to providing extensible and adaptable software communications controls for handling communication between devices. An extensible communications control is used to communicate between the computing device and a remote communications device. In a computing program that has been adapted to use the extensible communications control, information about a contact person is retrieved. From the retrieved contact information, it is determined what types of activities may be used to communicate with the contact person at the remote communications device. Once a communication activity has been determined from the contact person's information, a communication request is sent to a communication address associated with that communication activity. Upon acceptance the extensible communications control commences communication with the remote communications device.

Abstract: The present disclosure recites methods, systems, and computer program products for selecting an appropriate service provider for a real-time communication activity with a contact using a single user interface. Each of one or more contacts may have one or more real-time addresses corresponding to distinct service providers. A selection module determines which service providers support a requested real-time communication activity for a contact, producing a subset of service providers. From the subset, a service provider for a real-time communication activity for a particular contact may be selected from a single user interface.

Abstract: The present disclosure recites methods, systems, and computer program products for selecting an appropriate service provider for a real-time communication activity with a contact. Each of one or more contacts may have one or more real-time addresses corresponding to distinct service providers, and/or to particular real-time communication activities. Based on one or more criteria, a selection module prioritizes service providers for a requested real-time communication activity with a contact, producing a subset of prioritized service providers. From the subset, an appropriate real-time address associated with a specific service provider for a real-time communication activity may be selected to communicate with a particular contact.

Abstract: The present invention is directed to providing extensible and adaptable software communications controls for handling communication between devices. An extensible communications control is used to communicate between the computing device and a remote communications device. In a computing program that has been adapted to use the extensible communications control, information about a contact person is retrieved. From the retrieved contact information, it is determined what types of activities may be used to communicate with the contact person at the remote communications device. Once a communication activity has been determined from the contact person's information, a communication request is sent to a communication address associated with that communication activity. Upon acceptance the extensible communications control commences communication with the remote communications device.