Patents by Inventor Andrew Geoffrey Cook

Andrew Geoffrey Cook has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHOD FOR MEASURING AND ASSIGNING SENTIMENT TO ELECTRONICALLY TRANSMITTED MESSAGES
    Publication number: 20180018581
    Abstract: A system for measuring and assigning sentiment using a sentiment analysis measurement module to intercept, collect, evaluate, and assign sentiment ratings to electronically transmitted messages, and deliver said messages with associated indicia of sentiment, be they visual or audible, either within a message delivery framework or as an after-market addition to a messaging system, for the benefit of a recipient.
    Type: Application
    Filed: August 16, 2016
    Publication date: January 18, 2018
    Inventor: Andrew Geoffrey Cook
  • REAL-TIME CUSTOMER FEEDBACK AT POINT-OF-SALE
    Publication number: 20170098227
    Abstract: A system for collecting and acting upon user feedback in real-time, comprising a feedback management server that produces and send feedback prompts to clients via a network and receives feedback responses from clients via a network, and an integration server that facilitates two-way communication via a network, and a method for collecting and acting upon user feedback in real-time.
    Type: Application
    Filed: October 6, 2015
    Publication date: April 6, 2017
    Inventor: Andrew Geoffrey Cook