Abstract: A configuration management database for storing configuration information about an IT system. The configuration management database may have representations of configuration items that correspond to configuration items in the IT system, indicia of relations between the configuration items, and attributes of the configuration items. The configuration management database may also have configuration state information of the configuration items, where the configuration state information has information indicating whether a configuration item, relation, or attribute is in a state of pending approval or in a state of planned deployment. The configuration management database may also have temporal information indicating a temporal state of a configuration item, relation, or attribute.

Abstract: A system and method for providing medical care to a patient via a virtual call center, regardless of the patient's location and a medical care agent's location, is disclosed. A patient digital processor allows a patient to provide a patient profile to the medical care system that is received by a medical care digital processor. A medical care agent digital processor allows a medical care agent to provide their characteristics to the medical care digital processor. Upon patient initiation, the medical care processor analyzes the patient profile to determine an appropriate medical care agent to address the patient's medical queries. A connection is then made between the patient digital processor and the medical care agent digital processor to allow “real time” interaction. Additional medical care agents may be added to the connection for additional medical analysis and input.

Abstract: A patient monitoring system for use in a telemedicine system that allows multiple medical devices to communicate with a control unit via an interface that uses a single interrupt. In architecture, the system can be implemented in hardware, or a combination of hardware and software, and is more particularly implemented as follows: A plurality of medical devices are connected to a control unit via a device interface that uses a single interrupt in the transmission of data from the medical devices to the control unit. When a medical device has data to transmit to the control unit, the medical device transmits data to the device interface, and the device interface uses its single interrupt line in the transmission of data to the control unit.

Abstract: The present invention provides a packet-based telemedicine system for communicating video, voice and medical data between a central monitoring station and a patient monitoring station which is remotely-located with respect to the central monitoring station. The patient monitoring station obtains digital video, voice and medical measurement data from a patient and encapsulates the data in packets and sends the packets over a network to the central monitoring station. Since the information is encapsulated in packets, the information can be sent over multiple types or combinations of network architectures, including a Community access Television (CATV) network, the Public Switched Telephone Network (PSTN), the Integrated Services Digital Network (ISDN), the Internet, a local area network (LAN), a wide are network (WAN), over a wireless communications network, or over an asynchronous transfer mode (ATM) network. Thus, a separate transmission protocol is not required for each different type of transmission media.

Abstract: A system for locating any mobile body of a plurality thereof within a predetermined environment, wherein each mobile body carries a transmitter (10 to 18), each transmitter producing a unique identifying signal, and a plurality of receivers (20 to 32) located in a corresponding plurality of defined regions in the environment, each receiver incorporating a FIFO buffer memory (28) into which carrier identifying data is inserted and a controller for interrogating the receiver means in turn to link the identification data with location data. (FIG. 1 ). A carrier authentication system is also described.

Abstract: A system for locating any mobile body or a plurality thereof within a predetermined environment, wherein each mobile body carries a transmitter (10 to 18), each transmitter producing a unique identifying signal, and a plurality of receivers (20 to 32) located in a corresponding plurality of defined regions in the environment, each receiver incorporating a FIFO buffer memory (28) into which carrier identifying data is inserted and a controller for interrogating the receiver means in turn to link the identification data with location data.