Patents by Inventor Andrew Hunter Shankle

Andrew Hunter Shankle has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Modeling and forecasting service performance
    Patent number: 8073730
    Abstract: A method for modeling a financial risk in a service level agreement (SLA) between a service provider and a customer for the service provider to provide one or more services to the customer is provided. The method includes forecasting a service performance of the service provider for at least one performance metric of the SLA, modeling at least one scenario for the SLA based on one or more negotiated terms between the service provider and the customer as found in the SLA, and applying the forecasted service performance of the service provider against the at least one modeled SLA scenario to calculate a financial risk of the service provider with regard to the at least one modeled SLA scenario.
    Type: Grant
    Filed: July 10, 2007
    Date of Patent: December 6, 2011
    Assignee: Accenture Global Services Limited
    Inventors: Andrew Norman Vanbeck, Steven Horgan, Andrew Hunter Shankle
  • MODELING AND FORECASTING SERVICE PERFORMANCE
    Publication number: 20090018847
    Abstract: A method for modeling a financial risk in a service level agreement (SLA) between a service provider and a customer for the service provider to provide one or more services to the customer is provided. The method includes forecasting a service performance of the service provider for at least one performance metric of the SLA, modeling at least one scenario for the SLA based on one or more negotiated terms between the service provider and the customer as found in the SLA, and applying the forecasted service performance of the service provider against the at least one modeled SLA scenario to calculate a financial risk of the service provider with regard to the at least one modeled SLA scenario.
    Type: Application
    Filed: July 10, 2007
    Publication date: January 15, 2009
    Inventors: Andrew Norman Vanbeck, Steven Horgan, Andrew Hunter Shankle