Patents by Inventor Andrew J. Leach

Andrew J. Leach has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method for determining predictive response time across enterprise communication systems
    Patent number: 10313291
    Abstract: A method for determining predictive response time for electronic mail across enterprise communication systems is described. In particular, the method includes collecting and subsequently analyzing communications of a particular recipient in order to determine a probability of a sender receiving a response from the recipient. In the event a response is probable, the method also determines a time frame when a response may be sent. In situations where the recipient is non-responsive, the method also provides a list of alternate recipients that the sender can communicate with, whereby the alternate recipients are more responsive than the original recipient.
    Type: Grant
    Filed: May 21, 2015
    Date of Patent: June 4, 2019
    Assignee: QUEST SOFTWARE INC.
    Inventors: Michel Albert Brisebois, Curtis T. Johnstone, Andrew J. Leach, Catherine Helbig Dibble
  • METHOD FOR DETERMINING PREDICTIVE RESPONSE TIME ACROSS ENTERPRISE COMMUNICATION SYSTEMS
    Publication number: 20160344672
    Abstract: A method for determining predictive response time for electronic mail across enterprise communication systems is described. In particular, the method includes collecting and subsequently analyzing communications of a particular recipient in order to determine a probability of a sender receiving a response from the recipient. In the event a response is probable, the method also determines a time frame when a response may be sent. In situations where the recipient is non-responsive, the method also provides a list of alternate recipients that the sender can communicate with, whereby the alternate recipients are more responsive than the original recipient.
    Type: Application
    Filed: May 21, 2015
    Publication date: November 24, 2016
    Inventors: Michel Albert Brisebois, Curtis T. Johnstone, Andrew J. Leach, Catherine Helbig Dibble