Patents by Inventor Andrew Louis Betz, III

Andrew Louis Betz, III has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method for evaluating customer valve to guide loyalty and retention programs
    Patent number: 7340408
    Abstract: A method and apparatus for training a neural network to compute hazard functions for customers and analyzing hazard functions, both for an individual customer, and for set of customers to focus marketing techniques. The hazard function represents the likelihood of churn for a particular customer. The gain in lifetime value is also calculated for each customer which incorporates the present value of the customer with the future value of the customer if a new contract is entered. The overall shape of the hazard function, combined with the gain in lifetime value, specifies what marketing techniques are to be applied together with what additional incentives are to be offered to the customer in order prevent churn.
    Type: Grant
    Filed: June 13, 2000
    Date of Patent: March 4, 2008
    Assignee: Verizon Laboratories Inc.
    Inventors: James Howard Drew, Denkanikota R. Mani, Andrew Louis Betz, III, Piew Datta-Read
  • Method for resolving trouble in a connection having a plurality of components
    Patent number: 6865257
    Abstract: A computer-executable method for diagnosing trouble causes in telephone cable segments when trouble data are available only for entire cables is presented. This method diagnoses problems in the components of processes when the component location of process problems is not known. It gives a statistical relationship between component attributes and process problem rates, to facilitate assessment and improvement of policies about the process. This method may be used for diagnosing systematic problems in segments of telephone cable connections of given central offices.
    Type: Grant
    Filed: May 8, 2003
    Date of Patent: March 8, 2005
    Assignee: Verizon Laboratories Inc.
    Inventors: James Howard Drew, Andrew Louis Betz, III
  • Method for predicting and diagnosing trouble in a connection having a plurality of components
    Patent number: 6611579
    Abstract: A computer-executable method for diagnosing trouble causes in telephone cable segments when trouble data are available only for entire cables is presented. This method diagnoses problems in the components of processes when the component location of process problems is not known. It gives a statistical relationship between component attributes and process problem rates, to facilitate assessment and improvement of policies about the process. This method may be used for diagnosing systematic problems in segments of telephone cable connections of given central offices.
    Type: Grant
    Filed: March 21, 2002
    Date of Patent: August 26, 2003
    Assignee: Verizon Laboratories Inc.
    Inventors: James Howard Drew, Andrew Louis Betz, III
  • Computer-executable method for diagnosing trouble causes in telephone cable segments when trouble data are available only for entire cables
    Patent number: 6393102
    Abstract: A computer-executable method for diagnosing trouble causes in telephone cable segments when trouble data are available only for entire cables is presented. This method diagnoses problems in the components of processes when the component location of process problems is not known. It gives a statistical relationship between component attributes and process problem rates, to facilitate assessment and improvement of policies about the process. This method may be used for diagnosing systematic problems in segments of telephone cable connections of given central offices.
    Type: Grant
    Filed: May 24, 1999
    Date of Patent: May 21, 2002
    Assignee: Verizon Laboratories Inc.
    Inventors: James Howard Drew, Andrew Louis Betz, III