Patents by Inventor Andrew Matkin

Andrew Matkin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11934806
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: March 19, 2024
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Robert A. Follett
  • Patent number: 11853729
    Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.
    Type: Grant
    Filed: December 16, 2022
    Date of Patent: December 26, 2023
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
  • Publication number: 20230376283
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Application
    Filed: July 27, 2023
    Publication date: November 23, 2023
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Patent number: 11762638
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Grant
    Filed: December 28, 2022
    Date of Patent: September 19, 2023
    Assignee: Nuance Communications, Inc.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Publication number: 20230142081
    Abstract: A method of Completely Automated Public Turing test to tell Computers and Humans Apart (CAPTCHA) includes: recording, by a voice CAPTCHA module, a speech spoken by a user; determining, by a voice biometric service (VBS), whether a voiceprint matching the user's speech exists; and if a voiceprint matching the user's speech exists, verifying the user as a human user by the VBS. If a voiceprint matching the user's speech does not exist, the VBS i) generates a unique voiceprint for the user based on the user's speech, and/or ii) determines whether the user's speech is at least one of a synthetically generated speech and a previously recorded audio being played back. The user can perform a guest checkout without logging into the voice CAPTCHA module, in which case the VBS compares previously used voiceprints to the user's speech.
    Type: Application
    Filed: November 10, 2021
    Publication date: May 11, 2023
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: John Benjamin FISLER, Nikos POLIS, Christopher JENNISON, Andrew MATKIN, David ARDMAN, Nirvana TIKKU
  • Publication number: 20230138803
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Application
    Filed: December 28, 2022
    Publication date: May 4, 2023
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Publication number: 20230126609
    Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.
    Type: Application
    Filed: December 16, 2022
    Publication date: April 27, 2023
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
  • Patent number: 11561775
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: January 24, 2023
    Assignee: Nuance Communications, Inc.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Patent number: 11550552
    Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: January 10, 2023
    Assignee: Nuance Communications, Inc.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
  • Patent number: 11494166
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to arrange the plurality of functional modules to form an omnichannel conversational application that includes a first channel and at least a second channel.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: November 8, 2022
    Assignee: NUANCE COMMUNICATIONS, INC.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Nikos Polis, Michael S. Gourlay, Robert A. Follett
  • Patent number: 11321058
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; enabling the user to arrange the plurality of functional modules to form a conversational application; and effectuating a testing procedure on at least a portion of the conversational application.
    Type: Grant
    Filed: October 14, 2020
    Date of Patent: May 3, 2022
    Assignee: NUANCE COMMUNICATIONS, INC.
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Nikos Polis
  • Publication number: 20210303280
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to arrange the plurality of functional modules to form an omnichannel conversational application that includes a first channel and at least a second channel.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Niko Polis, Michael S. Gourlay, Robert A. Follett
  • Publication number: 20210303392
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Robert A. Follett
  • Publication number: 20210303277
    Abstract: A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Abhishek Rohatgi, Marco Antonio Padron Chavez, Flaviu Gelu Negrean, Gabrielle R. Martone
  • Publication number: 20210303276
    Abstract: A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; enabling the user to arrange the plurality of functional modules to form a conversational application; and effectuating a testing procedure on at least a portion of the conversational application.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: DAVID ARDMAN, Andrew Matkin, Nirvana Tikku, John B. Fisler, Niko Polis
  • Publication number: 20210303273
    Abstract: A method, computer program product, and computing system for enabling the development of a conversational application within a first environment; and enabling the deployment of the conversational application within a second environment.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, Matthias Haack, Christopher A. Starbird, John B. Fisler, Bartosz Adamczyk, Kenneth W. D. Smith, Simon Falardeau, Imad Obeid
  • Publication number: 20210303275
    Abstract: A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.
    Type: Application
    Filed: October 14, 2020
    Publication date: September 30, 2021
    Inventors: David Ardman, Andrew Matkin, Nirvana Tikku, John B. Fisler, Matthias Haack, Christopher A. Starbird, Bryan A. Reif, Alfred Sterphone, III, Niko Polis, Michael S. Gourlay, Robert A. Follett