Abstract: Techniques are described herein that provide relevant information associated with a patient to a medical provider. In some instances, the relevant information may be provided to the medical provider during a clinical visit with the patient, such as via an application managed by a service provider. In some instances, the relevant information may be provided to the medical provider at another time, such as that associated with a referral submission. The relevant information may be provided via one or more interfaces associated with an application. In some instances, the interface(s) may guide the medical provider through a clinical visit to maximize a level of care provided to the member and minimize an amount of time associated with the clinical visit.

Abstract: Methods and systems establishing a telehealth session between a patient and a healthcare provider (HP) are disclosed herein. One of the systems includes: a HP-side application residing a HP-side device; a patient-side application residing on a patient's device; and a telehealth application residing on a server. During a telehealth session, the HP-side application is configured to: generate one or more graphical user interfaces (GUIs) that display patient-related data on the display of the HP-side device; enable the healthcare provider to edit, using the one or more GUIs, one or more portions of the patient-related data; and send the one or more edited portions of the patient-related data to the telehealth application on the server for storage.

Abstract: A method and apparatus for implementing a real-time enterprise event management system is disclosed. The enterprise event management (EEM) system couples together various “event aware” computing resources that publish and subscribe to “events” that provide information about the state computing resources. All of the events are represented as eXtensible Mark-up Language (XML) documents. Chains of related events are known as “event streams”. In the real-time event management platform, the event streams are available to all other event-aware computing resources operating in the shared event driven environment. The three main components are a real-time messaging system or handing event messages, a rules engine for allowing specific event message handing rules to be created, and a enterprise directory schema for providing a comprehensive directory of all the available resources and the means in which the resources may be accessed.

Abstract: A system including a handheld mobile computing device and an external storage medium in communication with the mobile computing device, the storage medium having stored thereon preconfigured user information and security information.

Abstract: A method of facilitating telecommunication functionality on a mobile device. The method includes receiving a request for a telecommunications transaction from the mobile device and retrieving a callback identifier for a user of the mobile device. The method also includes executing the telecommunications transaction, wherein executing the transaction includes establishing a communications session that includes a callback telephony endpoint represented by the callback identifier and at least one target telephony endpoint, wherein a portion of the communications session that includes the callback telephony endpoint is established at least in part by making an outbound call from a telephony switch.