Abstract: A process for prompting a user to report a public-safety incident. In operation, an electronic computing device captures sensor data via one or more sensor devices communicatively coupled to the electronic computing device. The device uses the captured sensor data to detect an occurrence of a potential public-safety incident and further monitors whether a user operating the device has not reported the safety incident to an identified public-safety agency. If the user does not report the incident, then the device identifies a time window as a function of as a function of one or more of user availability, user health and/or mental status, user convenience, user privacy, user safety or severity of the potential public-safety incident, or predefined user input. The device then provides a visual and/or audio prompt for prompting the user to report the incident to the public-safety agency during the identified time window.

Abstract: Systems and methods for indicating call status for relevant dispatch call participants. One example method includes receiving a voice communication associated with a talkgroup having a plurality of participants, determining context information for the participants from the voice communication, and selecting a relevant participant based on the context information. The method includes receiving a plurality of video streams, at least one of which includes an image of one of the participants. The method includes, for each of the video streams, when the video stream includes an image of the relevant participant, augmenting the video stream to include a highlighted image of the relevant participant, and assigning a priority based on the highlighted image and the context information. The method includes selecting a video stream including the highlighted image of the relevant participant based on the priorities assigned to the video streams and presenting the video stream on a display.

Abstract: A device, system and method for routing botnet calls to a botnet call-answer queue. A device, such as a call answering point (CAP) and/or a public-safety answering point (PSAP) router device, receives a call and determines an audio signature of the call. The device compares the audio signature of the call with one or more botnet audio signatures stored at a memory. In response to the audio signature of the call matching at least one of the one or more botnet audio signatures, the device: identifies the call as a botnet call that has been placed by a botnet; and cause the call to be routed to a botnet call-answer queue.

Abstract: Techniques for tracking and display of compliance with instructions provided by emergency call takers are provided. An artificial intelligence (AI) bot monitors a conversation between an emergency caller and an emergency call taker. The AI bot identifies at least one instruction issued by the emergency call taker to the emergency caller. The AI bot determines when execution of the at least one instruction has been confirmed.