Abstract: When a patient is referred to a physician or hospital for a multi-encounter medical procedure, a computer retrieves information from a patient's electronic medical record (EMR) stored in an electronic medical record system of a medical facility. If the EMR suggests that the patient is possibly at risk, a computer poses a questionnaire to the patient, the questionnaire being specifically diagnostic for the suggested risk condition and/or appropriateness of care preferences of the patient. A computer evaluates the EMR information and questionnaire answers together to evaluate risk characteristics of the patient. Based on the evaluating, the computer recommends at least one pathway to be implemented by the medical staff in the patient's care.