Patents by Inventor Angela Opoku-Agyemang

Angela Opoku-Agyemang has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Virtual meeting integration with customer relationship management platform
    Patent number: 12218988
    Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
    Type: Grant
    Filed: October 11, 2023
    Date of Patent: February 4, 2025
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Angela Opoku-Agyemang, Christine Johnson, Kristina Seymour, Chad A Greer, Amit Gupta, Sujitha Thekkin Kattil Sankaran
  • VIRTUAL MEETING INTEGRATION WITH CUSTOMER RELATIONSHIP MANAGEMENT PLATFORM
    Publication number: 20240039968
    Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
    Type: Application
    Filed: October 11, 2023
    Publication date: February 1, 2024
    Inventors: Angela Opoku-Agyemang, Christine Johnson, Kristina Seymour, Chad A. Greer, Amit Gupta, Sujitha Thekkin Kattil Sankaran
  • Virtual meeting integration with customer relationship management platform
    Patent number: 11824905
    Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
    Type: Grant
    Filed: March 31, 2022
    Date of Patent: November 21, 2023
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Angela Opoku-Agyemang, Christine Johnson, Kristina Seymour, Chad A Greer, Amit Gupta, Sujitha Thekkin Kattil Sankaran
  • VIRTUAL MEETING INTEGRATION WITH CUSTOMER RELATIONSHIP MANAGEMENT PLATFORM
    Publication number: 20220321614
    Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
    Type: Application
    Filed: March 31, 2022
    Publication date: October 6, 2022
    Inventors: Angela Opoku-Agyemang, Christine Johnson, Kristina Seymour, Chad A Greer, Amit Gupta, Sujitha Thekkin Kattil Sankaran