Abstract: A computer-implemented method includes receiving a payment request for a financial transaction and determining whether the financial transaction violates at least one of a hard or soft rule associated with a customer account. The method also includes, in response to determining that the transaction does not violate a hard rule but violates a soft rule, determining whether the financial transaction is low risk and, in response to determining that the financial transaction is low risk, authorizing the payment for the transaction. The method further includes updating the violated soft rule such that future financial transactions similar to the authorized financial transaction do not violate the soft rule.

Abstract: Various examples described herein are directed to systems, methods, and computer-readable medium for routing distribution requests. A request for distribution of funds is received. The funds are in an account of a user. An activity window is determined. Data from within the activity window is collected. A risk score is calculated based on the data. The request is routed to a further verification queue based on the risk score. Additional information needed to verify the request is determined. The additional information is requested and received. The additional information is verified. Approval of the request is determined based on the verification of the additional information.