Abstract: A method for handling registration requests in a cellular wireless communication system. The method includes determining that a transmission-success rate of messages sent via the forward-link of an air interface is less than a threshold success rate. The method further includes, in response to the determination that the system has less than a threshold transmission success rate, increasing a frequency at which mobile stations register with the cellular wireless communication system via the air interface.

Abstract: A wireless communication system for monitoring a communication service comprises a first set of communication devices located in a first set of geographic areas configured to receive the communication service and determine first performance data. A communication network is configured to determine first network data for the communication service. A service monitoring system is configured to process the first performance data and the first network data to generate a communication service model. A second set of communication devices located in a second set of geographic areas is configured to receive the communication service and determine second performance data. The communication network is configured to determine second network data. The service monitoring system is configured to process the second network data with the communication service model to generate model performance data, and compare the model performance data to the second performance data to validate the communication service model.