Patents by Inventor Anish C. Desai

Anish C. Desai has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Dynamic display of personal computer support information
    Patent number: 6944800
    Abstract: A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.
    Type: Grant
    Filed: May 11, 2001
    Date of Patent: September 13, 2005
    Assignee: Dell Products L.P.
    Inventors: Michael A. Brundridge, Anish C. Desai
  • Dynamic display of personal computer support information
    Publication number: 20030074607
    Abstract: A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.
    Type: Application
    Filed: May 11, 2001
    Publication date: April 17, 2003
    Inventors: Michael A. Brundridge, Anish C. Desai