Patents by Inventor Anita K. Klopfenstein

Anita K. Klopfenstein has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10929920
    Abstract: A system, method, and computer program product are disclosed whereby a business partner computer system interfaces with a rental vehicle reservation management computer system via a web service connector. The web service connector can be configured to (1) receive, via a network, a document, the document comprising a web service request by a computer system of a business partner for a rental vehicle transaction with respect to a replacement rental vehicle reservation, (2) process the received document in accordance with a web service specification document to create one or more data objects having a format supported by a rental vehicle reservation management software program, and (3) communicate the one or more data objects to the rental vehicle reservation management software program for automatic processing thereby of the one or more data objects for management of the replacement rental vehicle reservation in accordance with the request.
    Type: Grant
    Filed: October 18, 2013
    Date of Patent: February 23, 2021
    Assignee: THE CRAWFORD GROUP, INC.
    Inventors: David Gary Smith, Anita K. Klopfenstein, Russell E. Dittmar, Carl E. Epperly, Gary K. Thomae
  • Patent number: 10366352
    Abstract: Various aspects of a system and method are disclosed for communicating vehicle repair data among a plurality of parties, wherein a data pump is employed to automate the extraction of vehicle repair data such as labor hours estimation data from a repair facility computer system for delivery to interested parties, including a rental vehicle service provider that provides replacement rental vehicles to drivers whose vehicles are undergoing repairs at repair facilities. A reservation management computer system operated by the rental vehicle service provider can thus use the received vehicle repair data to facilitate management of replacement rental vehicle reservations by its business partners, such as insurance companies.
    Type: Grant
    Filed: October 5, 2007
    Date of Patent: July 30, 2019
    Assignee: The Crawford Group, Inc.
    Inventors: David Gary Smith, Owen R. Miller, Anita K. Klopfenstein, Russell E. Dittmar, Doug Kelly, Michael Anthony Hastings, Carmela Pham, Erick Bickett
  • Publication number: 20140052478
    Abstract: Methods and systems are disclosed for marketing vehicles for sale or lease to drivers whose ordinary vehicles have been totaled. In an exemplary embodiment, data about a totaled vehicle may be entered by an insurance adjuster into a computer system, and this data can be leveraged to trigger the marketing of vehicles for sale or lease to a driver to replace the totaled vehicle.
    Type: Application
    Filed: November 9, 2012
    Publication date: February 20, 2014
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Publication number: 20140046859
    Abstract: A system, method, and computer program product are disclosed whereby a business partner computer system interfaces with a rental vehicle reservation management computer system via a web service connector. The web service connector can be configured to (1) receive, via a network, a document, the document comprising a web service request by a computer system of a business partner for a rental vehicle transaction with respect to a replacement rental vehicle reservation, (2) process the received document in accordance with a web service specification document to create one or more data objects having a format supported by a rental vehicle reservation management software program, and (3) communicate the one or more data objects to the rental vehicle reservation management software program for automatic processing thereby of the one or more data objects for management of the replacement rental vehicle reservation in accordance with the request.
    Type: Application
    Filed: October 18, 2013
    Publication date: February 13, 2014
    Applicant: The Crawford Group, Inc.
    Inventors: David Gary Smith, Anita K. Klopfenstein, Russell E. Dittmar, Carl E. Epperly, Gary K. Thomae
  • Patent number: 8600783
    Abstract: An Internet-enabled automatic rental vehicle transaction system, the system comprising a web service connector in communication with a rental vehicle software program, the web service connector being configured to (1) receive, via a network, a document from a computer system of an authorized purchaser of rental vehicle services on behalf of another, the document comprising a web service rental vehicle reservation request, (2) process the received document in accordance with a web service specification document to create one or more data objects having a format supported by the rental vehicle software program, and (3) communicate the one or more data objects to the rental vehicle software program, and wherein the rental vehicle software program is configured to automatically process the one or more data objects for fulfillment of the reservation request.
    Type: Grant
    Filed: June 10, 2004
    Date of Patent: December 3, 2013
    Assignee: The Crawford Group, Inc.
    Inventors: David Gary Smith, Anita K. Klopfenstein, Russell E. Dittmar, Carl E. Epperly, Gary K. Thomae
  • Publication number: 20130246104
    Abstract: A method and apparatus are disclosed for use in connection with managing rental vehicle reservations where different parties can be empowered to perform various management actions on the reservations. In this way, the workload with respect to reservation management can be spread over multiple parties. In a disclosed embodiment, the different parties can be parties such as insurance companies, repair facilities, assist companies, credit hire companies, lawyers, and fleet management companies.
    Type: Application
    Filed: February 8, 2013
    Publication date: September 19, 2013
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Patent number: 8401881
    Abstract: An Internet-enabled rental vehicle reservation management method and system are disclosed. Via the system and method, authorized purchasers can select a rental vehicle service provider from a among a plurality of competitive rental vehicle service providers via at least one graphical user interface (GUI) menu, and the authorized purchasers can further interact with the system and method to (1) automatically book a rental vehicle reservation with a selected competitive rental vehicle service provider without human intervention on the part of personnel of the selected competitive rental vehicle service provider operating the computer system and (2) manage the booked rental vehicle reservation. In an exemplary embodiment, the reservations created and managed through the system and method are replacement rental vehicles and the authorized purchasers are insurance company personnel.
    Type: Grant
    Filed: February 11, 2011
    Date of Patent: March 19, 2013
    Assignee: The Crawford Group, Inc.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Patent number: 8374894
    Abstract: An Internet enabled, business-to-business computerized transaction system is disclosed in its preferred embodiment for use in providing rental car services for high volume users and comprises an Internet web portal through which the high volume user may access a plurality of service providers including an integrated business computer network for at least one rental vehicle service provider. The rental vehicle services provider computer network is configured to interconnect a geographically diverse plurality of branch offices, cataloguing their available rental vehicles and schedules for same as well as handling all transactional data relating to its business. The Internet web portal provides ubiquitous connectivity and portability for a multi-level business organization who regularly places high volumes of rental purchases with its business partner and also those other service providers who may or may not have the same integrated business computer system and software.
    Type: Grant
    Filed: October 19, 2001
    Date of Patent: February 12, 2013
    Assignee: The Crawford Group, Inc.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Patent number: 8340989
    Abstract: An Internet-enabled rental vehicle reservation management method and system are disclosed. Via the system and method, authorization limits can be assigned to the users who create and manage replacement rental vehicle reservations through the system, where these authorization limits impose financial commitment monetary limits that the users can make on replacement rental vehicle reservations over a specified period of time. In an exemplary embodiment, these authorization limits are customized on a per user basis.
    Type: Grant
    Filed: February 11, 2011
    Date of Patent: December 25, 2012
    Assignee: The Crawford Group, Inc.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Publication number: 20110153372
    Abstract: An Internet-enabled rental vehicle reservation management method and system are disclosed. Via the system and method, authorized purchasers can select a rental vehicle service provider from a among a plurality of competitive rental vehicle service providers via at least one graphical user interface (GUI) menu, and the authorized purchasers can further interact with the system and method to (1) automatically book a rental vehicle reservation with a selected competitive rental vehicle service provider without human intervention on the part of personnel of the selected competitive rental vehicle service provider operating the computer system and (2) manage the booked rental vehicle reservation. In an exemplary embodiment, the reservations created and managed through the system and method are replacement rental vehicles and the authorized purchasers are insurance company personnel.
    Type: Application
    Filed: February 11, 2011
    Publication date: June 23, 2011
    Applicant: The Crawford Group, Inc.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Publication number: 20110153375
    Abstract: An Internet-enabled rental vehicle reservation management method and system are disclosed. Via the system and method, authorization limits can be assigned to the users who create and manage replacement rental vehicle reservations through the system, where these authorization limits impose financial commitment monetary limits that the users can make on replacement rental vehicle reservations over a specified period of time. In an exemplary embodiment, these authorization limits are customized on a per user basis.
    Type: Application
    Filed: February 11, 2011
    Publication date: June 23, 2011
    Applicant: The Crawford Group, Inc.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Patent number: 7899690
    Abstract: An Internet enabled, business-to-business computerized transaction system is disclosed in its preferred embodiment for use in providing rental car services for high volume users and comprises an Internet web portal through which the high volume user may access a plurality of service providers including an integrated business computer network for at least one rental vehicle service provider. The rental vehicle services provider computer network is configured to interconnect a geographically diverse plurality of branch offices, cataloguing their available rental vehicles and schedules for same as well as handling all transactional data relating to its business. The Internet web portal provides ubiquitous connectivity and portability for a multi-level business organization who regularly places high volumes of rental purchases with its business partner and also those other service providers who may or may not have the same integrated business computer system and software.
    Type: Grant
    Filed: October 20, 2000
    Date of Patent: March 1, 2011
    Assignee: The Crawford Group, Inc.
    Inventors: Timothy Robert Weinstock, Kimberly Ann DeVallance, Randall Allan Haselhorst, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein
  • Publication number: 20080162199
    Abstract: Various aspects of a system and method are disclosed for communicating vehicle repair data among a plurality of parties, wherein a data pump is employed to automate the extraction of vehicle repair data such as labor hours estimation data from a repair facility computer system for delivery to interested parties, including a rental vehicle service provider that provides replacement rental vehicles to drivers whose vehicles are undergoing repairs at repair facilities. A reservation management computer system operated by the rental vehicle service provider can thus use the received vehicle repair data to facilitate management of replacement rental vehicle reservations by its business partners, such as insurance companies.
    Type: Application
    Filed: October 5, 2007
    Publication date: July 3, 2008
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: David Gary Smith, Owen R. Miller, Anita K. Klopfenstein, Russell E. Dittmar, Doug Kelly, Michael Anthony Hastings, Carmela Pham, Erick Bickett
  • Publication number: 20030125992
    Abstract: An Internet enabled, business-to-business computerized transaction system is disclosed in its preferred embodiment for use in providing rental car services for high volume users and comprises an Internet web portal through which the high volume user may access a plurality of service providers including an integrated business computer network for at least one rental vehicle service provider with that integrated business computer network also providing the same internet capability and connectivity to its employees. The rental vehicle services provider computer network is configured to interconnect a geographically diverse plurality of branch offices, cataloguing their available rental vehicles and schedules for same as well as handling all transactional data relating to its business, and does so with a centrally programmed service provider computer programmed to allow for a GUI web based internet browser connection, thereby enabling employees as well as customers with the same advantages.
    Type: Application
    Filed: December 26, 2001
    Publication date: July 3, 2003
    Applicant: The Crawford Group, Inc.
    Inventors: M. Weldon Rogers, Craig Stephen Kennedy, David Gary Smith, William T. Tingle, Anita K. Klopfenstein, Michael David Nolfo, Carla Denise Lambrecht, Bradley Jon DeKoter, Jon Bartels Jouris, Steven Short, Mary Douglas Schmitz