Patents by Inventor Anitha Subramonia Iyer

Anitha Subramonia Iyer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Troubleshooting system using device snapshots
    Patent number: 9658914
    Abstract: An information handling system (IHS) troubleshooting system includes a customer IHS including a plurality of components. A customer management system in the customer IHS detects a failure in a managed system and, in response, immediately triggers a device snapshot of the customer IHS. At least one managed system in the customer IHS includes a device snapshot engine that, in response to the customer management system triggering the device snapshot of the customer IHS, immediately create the device snapshot of the customer IHS. A device snapshot storage in the customer IHS stores the device snapshot of the customer IHS. A snapshot communication engine in the customer IHS sends the device snapshot of the customer IHS over the network to a support IHS. The support IHS may load the device snapshot into a virtual IHS and manage the virtual IHS to replicate the failure detected in the managed system for troubleshooting.
    Type: Grant
    Filed: July 3, 2014
    Date of Patent: May 23, 2017
    Assignee: Dell Products L.P.
    Inventors: Vaideeswaran Ganesan, Anirban Kundu, Anitha Subramonia Iyer
  • TROUBLESHOOTING SYSTEM USING DEVICE SNAPSHOTS
    Publication number: 20140325286
    Abstract: An information handling system (IHS) troubleshooting system includes a customer IHS including a plurality of components. A customer management system in the customer IHS detects a failure in a managed system and, in response, immediately triggers a device snapshot of the customer IHS. At least one managed system in the customer IHS includes a device snapshot engine that, in response to the customer management system triggering the device snapshot of the customer IHS, immediately create the device snapshot of the customer IHS. A device snapshot storage in the customer IHS stores the device snapshot of the customer IHS. A snapshot communication engine in the customer IHS sends the device snapshot of the customer IHS over the network to a support IHS. The support IHS may load the device snapshot into a virtual IHS and manage the virtual IHS to replicate the failure detected in the managed system for troubleshooting.
    Type: Application
    Filed: July 3, 2014
    Publication date: October 30, 2014
    Inventors: Vaideeswaran Ganesan, Anirban Kundu, Anitha Subramonia Iyer
  • Troubleshooting system using device snapshots
    Patent number: 8782472
    Abstract: An information handling system (IHS) troubleshooting system includes a customer IHS including a plurality of components. A customer management system in the customer IHS detects a failure in a managed system and, in response, immediately triggers a device snapshot of the customer IHS. At least one managed system in the customer IHS includes a device snapshot engine that, in response to the customer management system triggering the device snapshot of the customer IHS, immediately create the device snapshot of the customer IHS. A device snapshot storage in the customer IHS stores the device snapshot of the customer IHS. A snapshot communication engine in the customer IHS sends the device snapshot of the customer IHS over the network to a support IHS. The support IHS may load the device snapshot into a virtual IHS and manage the virtual IHS to replicate the failure detected in the managed system for troubleshooting.
    Type: Grant
    Filed: October 28, 2011
    Date of Patent: July 15, 2014
    Assignee: Dell Products L.P.
    Inventors: Vaideeswaran Ganesan, Anirban Kundu, Anitha Subramonia Iyer
  • TROUBLESHOOTING SYSTEM USING DEVICE SNAPSHOTS
    Publication number: 20130111275
    Abstract: An information handling system (IHS) troubleshooting system includes a customer IHS including a plurality of components. A customer management system in the customer IHS detects a failure in a managed system and, in response, immediately triggers a device snapshot of the customer IHS. At least one managed system in the customer IHS includes a device snapshot engine that, in response to the customer management system triggering the device snapshot of the customer IHS, immediately create the device snapshot of the customer IHS. A device snapshot storage in the customer IHS stores the device snapshot of the customer IHS. A snapshot communication engine in the customer IHS sends the device snapshot of the customer IHS over the network to a support IHS. The support IHS may load the device snapshot into a virtual IHS and manage the virtual IHS to replicate the failure detected in the managed system for troubleshooting.
    Type: Application
    Filed: October 28, 2011
    Publication date: May 2, 2013
    Applicant: DELL PRODUCTS L.P.
    Inventors: Vaideeswaran Ganesan, Anirban Kundu, Anitha Subramonia Iyer