Abstract: A system and method are disclosed for quality assurance and performance testing of supply chain applications and systems. Embodiments include providing a user interface for receiving a test case file that describes one or more actions to be tested and a properties file that maps one or more elements to one or more values, translating a received test case file and a corresponding properties file into a test case, and executing the test case by identifying the one or more actions identified in the test case and automatically invoking one or more testing components configured to execute a test using the one or more actions, wherein at least one of the one or more testing components is configured execute performance testing, and at least one of the one or more testing components is configured to execute regression testing.

Abstract: A system and method are disclosed for quality assurance and performance testing of supply chain applications and systems. Embodiments include providing a user interface for receiving a test case file that describes one or more actions to be tested and a properties file that maps one or more elements to one or more values, translating a received test case file and a corresponding properties file into a test case, and executing the test case by identifying the one or more actions identified in the test case and automatically invoking one or more testing components configured to execute a test using the one or more actions, wherein at least one of the one or more testing components is configured execute performance testing, and at least one of the one or more testing components is configured to execute regression testing.

Abstract: Methods, information handling systems and computer readable media are disclosed for prioritizing communications. In one embodiment, a method includes receiving, at a communications prioritization engine including a processor, communication data reflecting a communication. The communication data comprises source information representing a source of the communication. This method embodiment further includes identifying subject characteristic information within the communication data, and determining a subject characteristic score component using the subject characteristic information. The embodiment further includes determining a source score component using the source information and determining a response priority score using the subject characteristic score component and the source score component.

Abstract: This disclosure relates to optimizing an operation of an equipment by a neural network based optimizer is provided. The method include receiving, information associated with at least one equipment instance (j) as an input at a predefined sequence of timestamps; training, a plurality of simulation models for each equipment instance to obtain a function (fj); processing, the external input parameters (et) to obtain a fixed-dimensional vector and passed as an input to obtain an vector (it); generating, a modified (it) from the output vector (it) based on a domain constraint value; computing, a reward (rt) based on (i) the function (fj), (ii) the modified (it), (iii) the external input parameters (et), and (iv) a reward function (Rj); and iteratively performing the steps of processing, generating, and computing reward (rt) for a series of subsequent equipment instances after expiry of the predefined sequence of timestamps associated with a first equipment instance.

Abstract: A system, method, and computer-readable medium for performing receiving customer product specific issues and routing to appropriate business entities that include receiving customer product specific issues from various channels; tokenizing the customer product specific issues into tokens; routing the tokens to the appropriate business entities; and matching customer service requests with relevant tokens.

Abstract: A system and method according to the principles of the invention identifies mobile phone aliases. The system processes mobile location data and call event data to generate mobility profiles. The profiles indicate a mobile's geographic zone history over a specified time. To produce a mobility profile, the system aggregates location data into zones and associates the zones with times of day, week or month. Particular zones for different mobiles can be compared according to weighting algorithms to provide data indicating whether the mobiles belong to the same user.

Abstract: An apparatus and method for timestamping data packets are provided. The apparatus includes an input bit counter responsive to input bits entering a physical layer (PHY) device and an output bit counter responsive to output bits transmitted by the PHY device. A timestamp for an incoming bit is calculated based on a number of bits awaiting transmission by the PHY device at the time of arrival of the incoming bit. The number of bits awaiting transmission by the PHY device is determined based on the first count and the second count.

Abstract: A system and method according to the principles of the invention identifies mobile phone aliases. The system processes mobile location data and call event data to generate mobility profiles. The profiles indicate a mobile's geographic zone history over a specified time. To produce a mobility profile, the system aggregates location data into zones and associates the zones with times of day, week or month. Particular zones for different mobiles can be compared according to weighting algorithms to provide data indicating whether the mobiles belong to the same user.

Abstract: Methods, information handling systems and computer readable media are disclosed for prioritizing communications. In one embodiment, a method includes receiving, at a communications prioritization engine including a processor, communication data reflecting a communication. The communication data comprises source information representing a source of the communication. This method embodiment further includes identifying subject characteristic information within the communication data, and determining a subject characteristic score component using the subject characteristic information. The embodiment further includes determining a source score component using the source information and determining a response priority score using the subject characteristic score component and the source score component.

Abstract: A management resource and method monitor management operations associated with a group of managed devices, assign significance factors the management operations, and record instance information, identifying the managed device and the management operation, for each management operation performed. For each managed device, an interest factor is determined for each management operation. Weighting factors are determined for each managed device based on the interest factors and the significance factors. A management console display may be generated wherein the display indicates, whether in graphical or textual form, high priority managed devices, where the high priority devices are selected from the entire population of managed devices, based on the weighting factors. The IT administrator may adjust a weighting factor threshold to adjust the magnitude or extent of the filtering.

Abstract: A system, method, and computer-readable medium for performing receiving customer product specific issues and routing to appropriate business entities that include receiving customer product specific issues from various channels; tokenizing the customer product specific issues into tokens; routing the tokens to the appropriate business entities; and matching customer service requests with relevant tokens.

Abstract: A system and method according to the principles of the invention identifies mobile phone aliases. The system processes mobile location data and call event data to generate mobility profiles. The profiles indicate a mobile's geographic zone history over a specified time. To produce a mobility profile, the system aggregates location data into zones and associates the zones with times of day, week or month. Particular zones for different mobiles can be compared according to weighting algorithms to provide data indicating whether the mobiles belong to the same user.

Abstract: An apparatus and method for timestamping data packets are provided. The apparatus includes an input bit counter responsive to input bits entering a physical layer (PHY) device and an output bit counter responsive to output bits transmitted by the PHY device. A timestamp for an incoming bit is calculated based on a number of bits awaiting transmission by the PHY device at the time of arrival of the incoming bit. The number of bits awaiting transmission by the PHY device is determined based on the first count and the second count.

Abstract: An apparatus and method for timestamping data packets are provided. The apparatus includes an input bit counter responsive to input bits entering a physical layer (PHY) device and an output bit counter responsive to output bits transmitted by the PHY device. A timestamp for an incoming bit is calculated based on a number of bits awaiting transmission by the PHY device at the time of arrival of the incoming bit. The number of bits awaiting transmission by the PHY device is determined based on the first count and the second count.

Abstract: A management resource and method monitor management operations associated with a group of managed devices, assign significance factors the management operations, and record instance information, identifying the managed device and the management operation, for each management operation performed. For each managed device, an interest factor is determined for each management operation. Weighting factors are determined for each managed device based on the interest factors and the significance factors. A management console display may be generated wherein the display indicates, whether in graphical or textual form, high priority managed devices, where the high priority devices are selected from the entire population of managed devices, based on the weighting factors. The IT administrator may adjust a weighting factor threshold to adjust the magnitude or extent of the filtering.

Abstract: A technique for estimating the geo-location of a mobile station, based on signal measurements or other data that are obtained from both the control plane and the user plane. Through the coordination of obtaining signal measurements from both planes, the disclosed method and system make location estimations of greater accuracy possible. A data-processing system is configured to receive requests for location estimates from a location-based services (LBS) client or from a different source. The illustrative data-processing system then coordinates the acquisition of location data across both the control plane and the user plane, and correlates the data. The correlated location data can be subsequently used to generate a location estimate.

Abstract: An apparatus and method for timestamping data packets are provided. The apparatus includes an input bit counter responsive to input bits entering a physical layer (PHY) device and an output bit counter responsive to output bits transmitted by the PHY device. A timestamp for an incoming bit is calculated based on a number of bits awaiting transmission by the PHY device at the time of arrival of the incoming bit. The number of bits awaiting transmission by the PHY device is determined based on the first count and the second count.

Abstract: An apparatus and method are disclosed for tracking a large number of wireless terminals and for estimating the location of the terminals at each instant. Some embodiments of the present invention use a wide variety of factors to determine the order and frequency with which each wireless terminal is located. These factors include, but are not limited to, the history of the location of the wireless terminal, the time of day, and the weather.

Abstract: An illustrative system and method for detecting a wireless terminal in a wireless network by ascertaining information about the wireless terminal's location, thus enabling individualized surveillance and tracking of certain wireless terminals. In some embodiments, the detection is triggered by a signal that is compliant with the Customized Applications for Mobile networks Enhanced Logic (“CAMEL”) protocol. Several kinds of mobile-telecommunications events can trigger detection, including events that do not involve call origination. Advantages include bypassing the home location register when obtaining a location estimate for the wireless terminal and when determining whether a wireless terminal is of interest.

Abstract: An illustrative system and method for detecting a wireless terminal in a wireless network by ascertaining information about the wireless terminal's location, thus enabling individualized surveillance and tracking of certain wireless terminals. In some embodiments, the detection is triggered by a signal that is compliant with the Customized Applications for Mobile networks Enhanced Logic (“CAMEL”) protocol. Several kinds of mobile-telecommunications events can trigger detection, including events that do not involve call origination. Advantages include bypassing the home location register when obtaining a location estimate for the wireless terminal and when determining whether a wireless terminal is of interest.