Abstract: A method of operating a computerized device to indicate importance of messages to a user includes calculating importance scores for the messages based on importance features of the messages, the importance scores calculated as weighted sums of respective feature scores for the messages, and selecting messages for including in a subset of messages based on the importance scores. Message data and respective importance indicators for the subset of messages are displayed to the user, the importance indicators drawn from a set of distinct importance indicators corresponding to the set of importance features. An importance indicator is displayed for a given importance feature of a message when a feature score for the importance feature is above a threshold.

Abstract: A messaging application such as an email application receives an electronic message including request text, and automatically analyzes the electronic message to extract the request text and match it to a matching predefined request. Predefined requests are associated with respective functions of the messaging application generating electronic messaging items. The electronic messaging item associated with the matching request is automatically generated. As an example, a matching request may be a request for a reply containing requested information. The requested information is obtained, and a reply message is automatically generated using a compose or reply function of the messaging application. The reply message can be presented to a user to enable the user to modify the message before it is sent.