Abstract: Systems and methods are described to receive a query from a user and provide a reply that is appropriate for an age group of the user. A query for a media asset is received, where such query comprises an inputted term, and the query is determined to be received from a user belonging to a first age group. A context of the inputted term within the query is identified, and in response to the determining, based on the identified context, that the inputted term of the query is inappropriate for the first age group, a replacement term for the inputted term that is related to the inputted term and is appropriate for the first age group in the context of the query is identified. The query is modified to replace the inputted term with the identified replacement term, and a reply to the modified query is generated for output.

Abstract: Systems and methods for dynamically routing notifications based on device statuses are disclosed herein. For instance, a notification may be generated for a user account corresponding to an application that is installed on a plurality of devices. A system identifies a status of each of the plurality of devices and uses the status of each of the plurality of devices to select a particular device to receive the notification. The system then transmits the notification to the selected particular device.

Abstract: Systems and methods for determining the answers to user queries regarding content, and presenting options for the user to view the answers. Searches are conducted to determine the answer to a query and, once the answer is found, various options are presented to the user, allowing the user the choice to view the answer in multiple different ways.

Abstract: Systems and methods are provided for dynamically generating a product description personalized for a target user account. Product description data and/or product comment data associated with the product are obtained from a server via a communication network. Based on the product description data and/or product comment data, a product description template, comprising fields to be populated, is generated and stored in memory. Comment data associated with a product of interest is obtained from a server via the network. The comment data originates from a set of user accounts each having a similarity score with a target user account that is above a similarity threshold. Based on the set of comment data, comment-based description data are generated and stored in memory. Based on the product description template and the comment-based description data, a product description is generated for presentation for the target user account.

Abstract: Systems and methods are provided for generating personalized messages. One example method includes identifying a media item at a first computing device and identifying a group of one or more recipients to send the media item and a personalized message to. An association between a user of the computing device and a recipient from the group is identified. A personalized message is generated based at least in part on the association between the user and the recipient. The media item and personalized message are sent to the recipient from the first computing device.

Abstract: Systems and methods are presented for adaptive biometric authentication. According to one example method, a failure of a first type of biometric authentication is detected. In response to detecting the failure of the first type of biometric authentication, an alternative type of authentication is completed. In response to completing the alternative type of authentication, a biometric characteristic of a biometric signature is selectively modified in a stored user profile for processing a subsequent attempt of the first type of biometric authentication.

Abstract: Systems and methods are described herein for inserting dialogue into query responses by generating and using dialogue metadata in conjunction with response templates. Metadata for each portion of dialogue of a plurality of portions of dialogue from a number of content items is stored, including information regarding the source content item, a transcript of the dialogue, and grammatical information. Upon receiving a query related to a content item, a type of response is first determined. Based on the type of response, and using the dialogue metadata, a portion of dialogue is identified for insertion into the response. The identified portion of dialogue is retrieved and inserted at an appropriate position within the response. The response is then generated for output.

Abstract: Systems and methods are described herein for causing to be provided contextual information for a content item. The system identifies that a subject in a content item is currently being referenced and determines whether consumption of the content item could be enhanced based on the referenced subject. For example, the system identifies a king being discussed by characters in a television series and determines the king was referenced three months ago. The system determines, based on the last time the subject was referenced, whether to provide contextual information about the subject. Using the determined three-month lapse in time since the king was last referenced, the system determines that contextual information about the king should be provided. Accordingly, the system causes to be displayed the contextual information within closed captioning after determining contextual information should be provided.

Abstract: Systems and methods are described for providing subtitles for a media content item. Subtitles are obtained, using control circuitry, for the media content item. Control circuitry determines whether a character component of the subtitles should be replaced by an image component. In response to determining that the character component of the subtitles should be replaced by an image component, control circuitry selects, from memory, an image component corresponding to the character component. Control circuitry replaces the character component of the subtitles by the image component to generate modified subtitles.

Abstract: Methods and systems for calculating, storing, and allowing electronic searches for metadata associated with media titles. The metadata includes scores specific to each actor and each genre of a media title, where the scores indicate the degree to which an actor's performance in that title corresponds to a particular genre. Electronic searches for particular actors' performance in a specific genre thus return more accurate results that more correctly reflect how well the actors' performances reflect that genre.

Abstract: Systems and methods are described for providing a reply to a query related to a media asset. A query may be received from a user while the media asset is being played on a first device, and in response to determining that the query is related to the media asset, a snapshot of the media asset may be captured, where the snapshot comprises a depiction of a first object and a second object, and the snapshot may be generated for display at a second device. In response to determining there is ambiguity whether the query is related to the first or second object, a disambiguating query based on the first and second objects of the snapshot may be generated for simultaneous output with the snapshot. In response to receiving a reply to the disambiguating query, a response to the query may be generated for output based on the reply.

Abstract: The present disclosure relates to systems and methods for resolving an unresolved plot or storyline of a series and resolving it. A user may not view all episodes in a series of episodes, particularly if the series runs over a long period of time, such as several years. The user may however be interested and curious to know how the series ends, with reference to a storyline that runs throughout the series. Therefore the disclosure provides methods and systems for determining if a user is interested in the resolution of an unresolved storyline and generating a resolution video for display.

Abstract: Systems and methods are described herein for inserting emoticons within a media asset based on an audio portion of the media asset. Each audio portion of a media asset is associated with a respective part of speech, and an emotion corresponding to the audio portion for the media asset is determined. A corresponding emoticon is identified based on the determined emotion in the audio portion and causing to be presented at the location within the media asset.

Abstract: User experience parameters are applied in formatting results to a query for presentation. The user experience parameters correspond to at least one particular subject related to the query.

Abstract: The system and methods described herein provided storyline summaries of missed content to users timed to reduce interruptions of content. A summary application detects missed content, that comprises a plurality of storylines. The summary application also identifies a storyline of current content being generated for presentation and retrieves a storyline-specific summary of a portion of the missed content comprising the current storyline. The summary application then generates, for presentation, the retrieved storyline-specific summary.

Abstract: Systems and methods are described for managing presentation of content. An action may be scheduled to occur at a first time within the presentation of the media asset, where the action may interrupt the presentation of the media asset. When a current presentation position is approaching the first time, an option to delay the action may be generated for presentation. In response to receiving selection of the option to delay the action, the action may be scheduled to occur at a later second time within the presentation of the media asset.

Abstract: Systems and methods for correcting recognition errors in speech recognition systems are disclosed herein. Natural conversational variations are identified to determine whether a query intends to correct a speech recognition error or whether the query is a new command. When the query intends to correct a speech recognition error, the system identifies a location of the error and performs the correction. The corrected query can be presented to the user or be acted upon as a command for the system.

Abstract: Systems and methods for determining, based on recommendations provided by users that have consumed a media asset, which consumption options may be configured on a media device such that when configured enhance the user viewing experience for a specific media asset. The method includes accessing comments posted by other users that have consumed the media asset. The comments are analyzed to determine a consumption option recommendation. If the number of comments meet a threshold value, then the system either automatically configures the media device or configures the media device upon user approval with the recommended consumption option. The recommendation to configure a consumption option on the media device is made only if the recommendation is supported by the media device. The system also detects through audio and image analysis which users are consuming the media asset and accordingly configures the consumption options to their preferences.

Abstract: Systems and methods for efficient management of an audio/video conferences is disclosed. The method includes receiving an audio question from a first user of a plurality of users connected to a conference, recording the audio question and preventing an immediate transmission of the audio question to the plurality of users connected to the conference, analyzing an audio portion of the conference to identify a time for transmitting the audio question to the plurality of users connected to the conference, and transmitting the audio question to the plurality of users at the identified time.

Abstract: Systems and methods are described herein to search for content recommendations, and in particular, for generating emoji-based metadata for content and processing an emoji-based query using the emoji-based metadata. A system may receive a query comprising a text portion and an emoji portion. A system may search a database to identify content items associated with the query based on the text portion and the emoji portion, wherein the searching based on the emoji portion is based at least in part on matching emojis associated with a content item. A system may retrieve, for each of the content items, an emoji match score based on the emoji portion and a textual match score based on the text portion. A system generates, for each of the content items, a respective aggregate score based on the respective emoji match score and textual match score. A system may generate for display representations of the content items ordered according to the respective aggregate scores.