Patents by Inventor Ankur Sambhar

Ankur Sambhar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20180047111
    Abstract: Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.
    Type: Application
    Filed: August 11, 2016
    Publication date: February 15, 2018
    Inventors: Joe VIEIRA, Kam Sat LEE, Murali PINGALI, Michael CORNELL, Suresh SHETTY, Samer FALAH, Ankur SAMBHAR
  • Publication number: 20110107236
    Abstract: A Virtual Meeting Attendant (VMA) allows a user to share inputs with a meeting congregation without necessarily needing to participate directly. For example, a conference system can be equipped with technology that allows a perspective meeting attendee to appoint a virtual meeting attendee in the instance where the user is not able to attend the conference. This virtual meeting attendee can participate in the conference on behalf of the user. Some of the exemplary functions associated with the VMA are the ability to record one or more portions of the conference, take notes, react to action items for the user, make pre-recorded suggestions, and if required, patch in the user to allow the user to contribute in real-time to the conference.
    Type: Application
    Filed: November 3, 2009
    Publication date: May 5, 2011
    Applicant: AVAYA INC.
    Inventor: Ankur Sambhar