Patents by Inventor Anna Ciotti

Anna Ciotti has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10764216
    Abstract: A computer system emulates user communications within a communication session. Communications between a user and at least one participant are monitored to determine that a message from a user from the at least one participant includes content pertaining to a problematic event. The user is replaced with a communication agent in the communication session and a response is generated to the message utilizing natural language processing to emulate a conversational style of the user. Using the communication agent, the response is sent to the at least one participant in the communication session to address the problematic event. Embodiments of the present invention further include a method and program product for emulating user communications within a communication session in substantially the same manner described above.
    Type: Grant
    Filed: June 7, 2018
    Date of Patent: September 1, 2020
    Assignee: International Business Machines Corporation
    Inventors: Davide Cosentino, Nicola Milanese, Pietro Marella, Anna Ciotti
  • Publication number: 20190379614
    Abstract: A computer system emulates user communications within a communication session. Communications between a user and at least one participant are monitored to determine that a message from a user from the at least one participant includes content pertaining to a problematic event. The user is replaced with a communication agent in the communication session and a response is generated to the message utilizing natural language processing to emulate a conversational style of the user. Using the communication agent, the response is sent to the at least one participant in the communication session to address the problematic event. Embodiments of the present invention further include a method and program product for emulating user communications within a communication session in substantially the same manner described above.
    Type: Application
    Filed: June 7, 2018
    Publication date: December 12, 2019
    Inventors: Davide Cosentino, Nicola Milanese, Pietro Marella, Anna Ciotti