Abstract: Systems and methods managing interaction between one of a plurality of advisors and a client. Client intent is determined based upon request details indicating a category of interest to the client. One of a plurality of advisors is selected to advise the client based, at least in part, upon the category and the client intent. The client is added to a sales pipeline of the selected advisor, and the selected advisor is prompted, at intervals, to interact with the client. The workload of each advisor is managed. The selected advisor is also prompted to generate and send a curation to the client. The systems and methods also provides e-commerce card fraud protection using conventional transaction processing methodology by including a random code in a pending transaction for the card and finalizing the transaction with the card provider when the code is correctly returned by the client.

Abstract: Systems and methods managing interaction between one of a plurality of advisors and a client. Client intent is determined based upon request details indicating a category of interest to the client. One of a plurality of advisors is selected to advise the client based, at least in part, upon the category and the client intent. The client is added to a sales pipeline of the selected advisor, and the selected advisor is prompted, at intervals, to interact with the client. The workload of each advisor is managed. The selected advisor is also prompted to generate and send a curation to the client. The systems and methods also provides e-commerce card fraud protection using conventional transaction processing methodology by including a random code in a pending transaction for the card and finalizing the transaction with the card provider when the code is correctly returned by the client.

Abstract: Systems and methods managing interaction between one of a plurality of advisors and a client. Client intent is determined based upon request details indicating a category of interest to the client. One of a plurality of advisors is selected to advise the client based, at least in part, upon the category and the client intent. The client is added to a sales pipeline of the selected advisor, and the selected advisor is prompted, at intervals, to interact with the client. The workload of each advisor is managed. The selected advisor is also prompted to generate and send a curation to the client. The systems and methods also provides e-commerce card fraud protection using conventional transaction processing methodology by including a random code in a pending transaction for the card and finalizing the transaction with the card provider when the code is correctly returned by the client.

Abstract: In order to prevent unauthorized access to information, a system may analyze and may selectively store the information provided based on requests from users that are not unauthorized to access the information. In particular, the system may receive a request for information associated with a document (such as a web page) from an authorized user, either in real-time (i.e., during live or online operation of the system) or offline (in which case the system may operate as a proxy for a live feed of requests). In response, the system may provide or replay the request, but may include the credentials of an unauthorized user. Then, the system may analyze the response to the request to determine if the response is substantive (i.e., includes information). If yes, the system may store the response for use in subsequent analysis and to guide remedial action.

Abstract: In order to prevent unauthorized access to information, a system may analyze and may selectively store the information provided based on requests from users that are not unauthorized to access the information. In particular, the system may receive a request for information associated with a document (such as a web page) from an authorized user, either in real-time (i.e., during live or online operation of the system) or offline (in which case the system may operate as a proxy for a live feed of requests). In response, the system may provide or replay the request, but may include the credentials of an unauthorized user. Then, the system may analyze the response to the request to determine if the response is substantive (i.e., includes information). If yes, the system may store the response for use in subsequent analysis and to guide remedial action.