Patents by Inventor Anthony Bates
Anthony Bates has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11620656Abstract: A method related to customers orchestrating engagements with service providers. The method includes providing, by a facilitator entity, a customer journey orchestration service that includes: service providers affiliated with the customer journey orchestration service; a virtual datacenter in which cloud-based applications and databases are operably linked to communication devices of the customers and to the affiliated services providers; customer interface portals for enabling the customers to interact with the virtual datacenter, each customer interface portal being associated with a specific customer; and a customer profile database that stores customer profiles corresponding to respective ones of the customers. The method further includes configuring, by the facilitator entity, an account of the customer for participation in the customer journey orchestration service.Type: GrantFiled: April 27, 2021Date of Patent: April 4, 2023Inventors: Seamus Hayes, Anthony Bates, Angelo Cicchitto
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Publication number: 20230058543Abstract: A method for measuring experience quality. The method including: receiving key experience aspects (“KEAs”); administering pre-surveys to a representative subset of the experience audience, including an importance pre-survey requesting relative importance between the KEAs; and perception pre-survey requesting how closely perceptions align with each KEAs; calculating importance weights and perception weights based on the pre-surveys; performing a general survey process that includes surveying the experience audience to provide a quality rating indicating how well each of the KEAs was delivered based on their own experience; and calculating an Experience Index score as a measure of the quality of the experience that is an aggregation of the received quality ratings weighted by at least one of the importance weights or the perception weights.Type: ApplicationFiled: August 18, 2022Publication date: February 23, 2023Applicant: GENESYS CLOUD SERVICES, INC.Inventors: PETER GRAF, JAMES Z. XIAO, ANTHONY BATES, CHRISTINA LINZY, NATHAN MAYER
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Patent number: 11511798Abstract: A hydraulic steering unit includes a pressure port connected to a main flow path and a tank port connected to a tank flow path, and a working port arrangement having left and right working flow paths. A first bridge arrangement has first left and first right orifices connected to the main flow path and to first left or first right connecting points, respectively, each connecting point associated respectively with the left or right working flow paths, and second left and second right orifices connected to the tank flow path and to the first left or first right connecting points, respectively. A second bridge arrangement has a similar orifice arrangement connected to second left or second right connecting points. The first and second bridge arrangements have different steering characteristics. Selection means for connecting one of the bridge arrangements between the pressure port and the working port arrangement are provided.Type: GrantFiled: May 16, 2019Date of Patent: November 29, 2022Assignee: Danfoss Power Solutions ApSInventors: Mogens Frederiksen, Poul Ennemark, Casper Mikael Olesen, Niels Arbjerg, Charles Anthony Bates
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Patent number: 11471068Abstract: A system for determining an airway flow value in a patient is provided. The system comprises a computer system that comprises one or more physical processors programmed with computer program instructions which, when executed cause the computer system to obtain, from one or more health monitoring devices, airway pressure information of the patient and airway flow information of the patient; determine an airway flow limitation index from the airway pressure information of the patient and the airway flow information of the patient; and determine the airway flow limitation value for the patient by comparing the determined airway flow limitation index with an airway flow limitation threshold value. The airway flow limitation value indicates a number of breaths of the patient that are flow limited in a given time period.Type: GrantFiled: May 9, 2017Date of Patent: October 18, 2022Assignee: Koninklijke Philips N.V.Inventors: Robert Romano, Mark Christopher McDermott, Peter Douglas Hill, Richard Anthony Bates
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Publication number: 20210334819Abstract: A method related to customers orchestrating engagements with service providers. The method includes providing, by a facilitator entity, a customer journey orchestration service that includes: service providers affiliated with the customer journey orchestration service; a virtual datacenter in which cloud-based applications and databases are operably linked to communication devices of the customers and to the affiliated services providers; customer interface portals for enabling the customers to interact with the virtual datacenter, each customer interface portal being associated with a specific customer; and a customer profile database that stores customer profiles corresponding to respective ones of the customers. The method further includes configuring, by the facilitator entity, an account of the customer for participation in the customer journey orchestration service.Type: ApplicationFiled: April 27, 2021Publication date: October 28, 2021Applicant: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.Inventors: SEAMUS HAYES, ANTHONY BATES, ANGELO CICCHITTO
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Patent number: 10953915Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (6) and a tank port (T) connected to a tank flow path (7), a working port arrangement having a left working port connected to a left working flow path (8) and a right working port (R) connected to a right working flow path (9), a bridge arrangement (14) of variable orifices (A2L, A2R, A3L, A3R) having a first left orifice (A2L) connected to the main flow path (6) and to the left working flow path (8), a first right orifice (A2R) connected to the main flow path (6) and to the right working flow path (9), a second left orifice (A3L) connected to the left working flow path (8) and to the tank flow path (7), and a second right orifice (A3R) connected to the right working flow path (9) and to the tank flow path (7). Such a steering unit should make steering comfortable.Type: GrantFiled: May 3, 2018Date of Patent: March 23, 2021Assignee: DANFOSS POWER SOLUTIONS APSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Patent number: 10953914Abstract: A hydraulic steering unit (1) is described, said hydraulic steering unit (1) comprising a supply port arrangement having a pressure port (P) connected to a main flow path (3) and a tank port (T) connected to a tank flow path (4), a working port arrangement having a left working port (L) connected to a left working flow path (5) and a right working port (R) connected to a right working flow path (6), a bridge arrangement (14) of variable orifices having a first left orifice (A2L) connected to the main flow path (3) and to the left working flow path (5), a first right orifice (A2R) connected to the main flow path (3) and to the right working flow path (6), a second left orifice (A3L) connected to the left working flow path (5) and to the tank flow path (4), and a second right orifice (A3R) connected to the right working flow path (6) and to the tank flow path (4). Such a hydraulic steering unit should be operated together with a pressure source of fixed displacements.Type: GrantFiled: May 3, 2018Date of Patent: March 23, 2021Assignee: Danfoss Power Solutions ApSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Publication number: 20210024125Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a first bridge arrangement (15a, 15b) of variable orifices having a first left orifice (A2L) connected to the main flow path (2) and to a first left connecting point (16) at the left working flow path (9), a first right orifice (A2R) connected to the main flow path (2) and to a first right connecting point (17) at the right working flow path (10), a second left orifice (A3L) connected to the first left connecting point (16) at the left working flow path (9) and to the tank flow path (3), and a second right orifice (A3R) connected to the first right connecting point (17) at the right working flow path (10) and to the tank flow path (3).Type: ApplicationFiled: May 16, 2019Publication date: January 28, 2021Inventors: Mogens Frederiksen, Poul Ennemark, Casper Mikael Olesen, Niels Arbjerg, Charles Anthony Bates
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Patent number: 10843725Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a first working port arrangement having a first left working port (L1) connected to a first left working flow path (4) and a first right working port (R1) connected to a first right working flow path (5), a variable first left orifice (A2L) connected to the main flow path (2) and to the first left working flow path (4), a variable first right orifice (A2R) connected to the main flow path (2) and to the first right working flow path (5), a variable second left orifice (A3L) connected to the first left working flow path (4) and to the tank flow path (3), a variable second right orifice (A3R) connected to the first right working flow path (5) and to the tank flow path (3), and a second working port arrangement having a second left working port (12) connected to a second left working flow path (9) and a second right workType: GrantFiled: May 3, 2018Date of Patent: November 24, 2020Assignee: DANFOSS POWER SOLUTIONS APSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Patent number: 10766524Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (5) and a tank port (T) connected to a tank flow path (6), a working port arrangement having a left working port (L) connected to a left working flow path (7) and a right working port (R) connected to a right working flow path (8), a bridge arrangement (14) of variable neutral open orifices, said bridge arrangement (14) comprising a first left orifice (A2L) connected to a main flow path (5) and to the left working flow path (7), a first right orifice (A2R) connected to a main flow path (5) and to the right working flow path (8), a second left orifice (A3L) connected to the left working flow path (7) and to the tank flow path (6), and a second right orifice (A3R) connected to the right working flow path (8) and to the tank flow path (6). Such a steering unit has a good steering behavior but can function as a closed-center solution.Type: GrantFiled: May 3, 2018Date of Patent: September 8, 2020Assignee: DANFOSS POWER SOLUTIONS APSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Patent number: 10730548Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (4) and a right working port (R) connected to a right working flow path (5), a bridge arrangement (21) of variable orifices (A2L, A3L, A2R, A3R) having a first left orifice (A2L) connected to the main flow path (2) and to the left working flow path (4), a first right orifice (A3R) connected to the main flow path (2) and to the right working flow path (5), a second left orifice (A3L) connected to the left working flow path (4) and to the tank flow path (3), and a second right orifice (A3R) connected to the right working flow path (5) and to the tank flow path (3). Such a steering unit allows steering a vehicle with low energy consumption.Type: GrantFiled: May 3, 2018Date of Patent: August 4, 2020Assignee: Danfoss Power Solutions ApSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Patent number: 10723378Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (8) connected to a main flow path (2) and a tank port (5) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (4) and a right working port (R) connected to a right working flow path (5), a variable first left orifice (A2L) connected to the main flow path (2) and to the left working flow path (4), a variable first right orifice (A2R) connected to the main flow path (2) and to the right working flow path (5), a variable second left orifice (A3L) connected to the left working flow path (4) and to the tank flow path (3), and a variable second right orifice (A3R) connected to the right working flow path (5) and to the tank flow path (3). Such a steering unit should allow comfortable steering. To this end a measuring motor (15) is arranged in one of the working flow parts (4, 5).Type: GrantFiled: May 3, 2018Date of Patent: July 28, 2020Assignee: Danfoss Power Solutions ApSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Patent number: 10717464Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (8) connected to a main flow path (6) and a tank port (T) connected to a tank flow path (7), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a bridge arrangement (14) of variable orifices having a first left orifice (A2L) connected to the main flow path (6) and to the left working flow path (9), a first right orifice (A2R) connected to the main flow path (6) and to the right working flow path (10), a second left orifice (A3L) connected to the left working flow path (9) and to the tank flow path (7), and a second right orifice (A3R) connected to the right working flow path (10) and to the tank flow path (7). Such a hydraulic steering unit should allow comfortable steering.Type: GrantFiled: May 3, 2018Date of Patent: July 21, 2020Assignee: Danfoss Power Solutions ApSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Patent number: 10611402Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a bridge arrangement (15) of variable orifices having a first left orifice (A2L) connected to the main flow path (2) and to a left connecting point (16) at the left working flow path (9), a first right orifice (A2R) connected to the main flow path (2) and to a right connecting point (17) at the right working flow path (10), a second left orifice (A3L) connected to the left connecting point (16) at the left working flow path (9) and to the tank flow path (3), and a second right orifice (A3R) connected to the right connecting point (17) at the right working flow path (10) and to the tank flow path (3).Type: GrantFiled: May 3, 2018Date of Patent: April 7, 2020Assignee: Danfoss Power Solutions ApSInventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Patent number: 10431220Abstract: Methods and apparatuses to assist a user in the performance of a plurality of tasks are provided. The invention includes storing at least one care plan for a resident, the care plan defining a plurality of tasks to be performed for providing care to the resident. The method includes capturing speech inputs from the user and providing speech outputs to the user to provide a speech dialog with the user reflective of the care plan. Information is captured with a contactless communication interface and is used for engaging the care plan.Type: GrantFiled: November 10, 2017Date of Patent: October 1, 2019Assignee: Vocollect, Inc.Inventors: Charles Thomas Emerick, James R. Logan, Richard Anthony Bates, James Wahl
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Publication number: 20190142301Abstract: A system for determining an airway flow value in a patient is provided. The system comprises a computer system that comprises one or more physical processors programmed with computer program instructions which, when executed cause the computer system to obtain, from one or more health monitoring devices, airway pressure information of the patient and airway flow information of the patient; determine an airway flow limitation index from the airway pressure information of the patient and the airway flow information of the patient; and determine the airway flow limitation value for the patient by comparing the determined airway flow limitation index with an airway flow limitation threshold value. The airway flow limitation value indicates a number of breaths of the patient that are flow limited in a given time period.Type: ApplicationFiled: May 9, 2017Publication date: May 16, 2019Applicant: KONINKLIJKE PHILIPS N.V.Inventors: ROBERT ROMANO, MARK CHRISTOPHER MCDERMOTT, PETER DOUGLAS HILL, RICHARD ANTHONY BATES
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Publication number: 20180319431Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (5) and a tank port (T) connected to a tank flow path (6), a working port arrangement having a left working port (L) connected to a left working flow path (7) and a right working port (R) connected to a right working flow path (8), a bridge arrangement (14) of variable neutral open orifices, said bridge arrangement (14) comprising a first left orifice (A2L) connected to a main flow path (5) and to the left working flow path (7), a first right orifice (A2R) connected to a main flow path (5) and to the right working flow path (8), a second left orifice (A3L) connected to the left working flow path (7) and to the tank flow path (6), and a second right orifice (A3R) connected to the right working flow path (8) and to the tank flow path (6). Such a steering unit has a good steering behavior but can function as a closed-center solution.Type: ApplicationFiled: May 3, 2018Publication date: November 8, 2018Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Publication number: 20180319428Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (4) and a right working port (R) connected to a right working flow path (5), a bridge arrangement (21) of variable orifices (A2L, A3L, A2R, A3R) having a first left orifice (A2L) connected to the main flow path (2) and to the left working flow path (4), a first right orifice (A3R) connected to the main flow path (2) and to the right working flow path (5), a second left orifice (A3L) connected to the left working flow path (4) and to the tank flow path (3), and a second right orifice (A3R) connected to the right working flow path (5) and to the tank flow path (3). Such a steering unit allows steering a vehicle with low energy consumption.Type: ApplicationFiled: May 3, 2018Publication date: November 8, 2018Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Publication number: 20180319429Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a bridge arrangement (15) of variable orifices having a first left orifice (A2L) connected to the main flow path (2) and to a left connecting point (16) at the left working flow path (9), a first right orifice (A2R) connected to the main flow path (2) and to a right connecting point (17) at the right working flow path (10), a second left orifice (A3L) connected to the left connecting point (16) at the left working flow path (9) and to the tank flow path (3), and a second right orifice (A3R) connected to the right connecting point (17) at the right working flow path (10) and to the tank flow path (3).Type: ApplicationFiled: May 3, 2018Publication date: November 8, 2018Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
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Publication number: 20180319427Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a first working port arrangement having a first left working port (L1) connected to a first left working flow path (4) and a first right working port (R1) connected to a first right working flow path (5), a variable first left orifice (A2L) connected to the main flow path (2) and to the first left working flow path (4), a variable first right orifice (A2R) connected to the main flow path (2) and to the first right working flow path (5), a variable second left orifice (A3L) connected to the first left working flow path (4) and to the tank flow path (3), a variable second right orifice (A3R) connected to the first right working flow path (5) and to the tank flow path (3), and a second working port arrangement having a second left working port (12) connected to a second left working flow path (9) and a second right workType: ApplicationFiled: May 3, 2018Publication date: November 8, 2018Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen