Patents by Inventor Anthony Bates

Anthony Bates has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11620656
    Abstract: A method related to customers orchestrating engagements with service providers. The method includes providing, by a facilitator entity, a customer journey orchestration service that includes: service providers affiliated with the customer journey orchestration service; a virtual datacenter in which cloud-based applications and databases are operably linked to communication devices of the customers and to the affiliated services providers; customer interface portals for enabling the customers to interact with the virtual datacenter, each customer interface portal being associated with a specific customer; and a customer profile database that stores customer profiles corresponding to respective ones of the customers. The method further includes configuring, by the facilitator entity, an account of the customer for participation in the customer journey orchestration service.
    Type: Grant
    Filed: April 27, 2021
    Date of Patent: April 4, 2023
    Inventors: Seamus Hayes, Anthony Bates, Angelo Cicchitto
  • Publication number: 20230058543
    Abstract: A method for measuring experience quality. The method including: receiving key experience aspects (“KEAs”); administering pre-surveys to a representative subset of the experience audience, including an importance pre-survey requesting relative importance between the KEAs; and perception pre-survey requesting how closely perceptions align with each KEAs; calculating importance weights and perception weights based on the pre-surveys; performing a general survey process that includes surveying the experience audience to provide a quality rating indicating how well each of the KEAs was delivered based on their own experience; and calculating an Experience Index score as a measure of the quality of the experience that is an aggregation of the received quality ratings weighted by at least one of the importance weights or the perception weights.
    Type: Application
    Filed: August 18, 2022
    Publication date: February 23, 2023
    Applicant: GENESYS CLOUD SERVICES, INC.
    Inventors: PETER GRAF, JAMES Z. XIAO, ANTHONY BATES, CHRISTINA LINZY, NATHAN MAYER
  • Patent number: 11511798
    Abstract: A hydraulic steering unit includes a pressure port connected to a main flow path and a tank port connected to a tank flow path, and a working port arrangement having left and right working flow paths. A first bridge arrangement has first left and first right orifices connected to the main flow path and to first left or first right connecting points, respectively, each connecting point associated respectively with the left or right working flow paths, and second left and second right orifices connected to the tank flow path and to the first left or first right connecting points, respectively. A second bridge arrangement has a similar orifice arrangement connected to second left or second right connecting points. The first and second bridge arrangements have different steering characteristics. Selection means for connecting one of the bridge arrangements between the pressure port and the working port arrangement are provided.
    Type: Grant
    Filed: May 16, 2019
    Date of Patent: November 29, 2022
    Assignee: Danfoss Power Solutions ApS
    Inventors: Mogens Frederiksen, Poul Ennemark, Casper Mikael Olesen, Niels Arbjerg, Charles Anthony Bates
  • Patent number: 11471068
    Abstract: A system for determining an airway flow value in a patient is provided. The system comprises a computer system that comprises one or more physical processors programmed with computer program instructions which, when executed cause the computer system to obtain, from one or more health monitoring devices, airway pressure information of the patient and airway flow information of the patient; determine an airway flow limitation index from the airway pressure information of the patient and the airway flow information of the patient; and determine the airway flow limitation value for the patient by comparing the determined airway flow limitation index with an airway flow limitation threshold value. The airway flow limitation value indicates a number of breaths of the patient that are flow limited in a given time period.
    Type: Grant
    Filed: May 9, 2017
    Date of Patent: October 18, 2022
    Assignee: Koninklijke Philips N.V.
    Inventors: Robert Romano, Mark Christopher McDermott, Peter Douglas Hill, Richard Anthony Bates
  • Publication number: 20210334819
    Abstract: A method related to customers orchestrating engagements with service providers. The method includes providing, by a facilitator entity, a customer journey orchestration service that includes: service providers affiliated with the customer journey orchestration service; a virtual datacenter in which cloud-based applications and databases are operably linked to communication devices of the customers and to the affiliated services providers; customer interface portals for enabling the customers to interact with the virtual datacenter, each customer interface portal being associated with a specific customer; and a customer profile database that stores customer profiles corresponding to respective ones of the customers. The method further includes configuring, by the facilitator entity, an account of the customer for participation in the customer journey orchestration service.
    Type: Application
    Filed: April 27, 2021
    Publication date: October 28, 2021
    Applicant: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    Inventors: SEAMUS HAYES, ANTHONY BATES, ANGELO CICCHITTO
  • Patent number: 10953915
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (6) and a tank port (T) connected to a tank flow path (7), a working port arrangement having a left working port connected to a left working flow path (8) and a right working port (R) connected to a right working flow path (9), a bridge arrangement (14) of variable orifices (A2L, A2R, A3L, A3R) having a first left orifice (A2L) connected to the main flow path (6) and to the left working flow path (8), a first right orifice (A2R) connected to the main flow path (6) and to the right working flow path (9), a second left orifice (A3L) connected to the left working flow path (8) and to the tank flow path (7), and a second right orifice (A3R) connected to the right working flow path (9) and to the tank flow path (7). Such a steering unit should make steering comfortable.
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: March 23, 2021
    Assignee: DANFOSS POWER SOLUTIONS APS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Patent number: 10953914
    Abstract: A hydraulic steering unit (1) is described, said hydraulic steering unit (1) comprising a supply port arrangement having a pressure port (P) connected to a main flow path (3) and a tank port (T) connected to a tank flow path (4), a working port arrangement having a left working port (L) connected to a left working flow path (5) and a right working port (R) connected to a right working flow path (6), a bridge arrangement (14) of variable orifices having a first left orifice (A2L) connected to the main flow path (3) and to the left working flow path (5), a first right orifice (A2R) connected to the main flow path (3) and to the right working flow path (6), a second left orifice (A3L) connected to the left working flow path (5) and to the tank flow path (4), and a second right orifice (A3R) connected to the right working flow path (6) and to the tank flow path (4). Such a hydraulic steering unit should be operated together with a pressure source of fixed displacements.
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: March 23, 2021
    Assignee: Danfoss Power Solutions ApS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Publication number: 20210024125
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a first bridge arrangement (15a, 15b) of variable orifices having a first left orifice (A2L) connected to the main flow path (2) and to a first left connecting point (16) at the left working flow path (9), a first right orifice (A2R) connected to the main flow path (2) and to a first right connecting point (17) at the right working flow path (10), a second left orifice (A3L) connected to the first left connecting point (16) at the left working flow path (9) and to the tank flow path (3), and a second right orifice (A3R) connected to the first right connecting point (17) at the right working flow path (10) and to the tank flow path (3).
    Type: Application
    Filed: May 16, 2019
    Publication date: January 28, 2021
    Inventors: Mogens Frederiksen, Poul Ennemark, Casper Mikael Olesen, Niels Arbjerg, Charles Anthony Bates
  • Patent number: 10843725
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a first working port arrangement having a first left working port (L1) connected to a first left working flow path (4) and a first right working port (R1) connected to a first right working flow path (5), a variable first left orifice (A2L) connected to the main flow path (2) and to the first left working flow path (4), a variable first right orifice (A2R) connected to the main flow path (2) and to the first right working flow path (5), a variable second left orifice (A3L) connected to the first left working flow path (4) and to the tank flow path (3), a variable second right orifice (A3R) connected to the first right working flow path (5) and to the tank flow path (3), and a second working port arrangement having a second left working port (12) connected to a second left working flow path (9) and a second right work
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: November 24, 2020
    Assignee: DANFOSS POWER SOLUTIONS APS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Patent number: 10766524
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (5) and a tank port (T) connected to a tank flow path (6), a working port arrangement having a left working port (L) connected to a left working flow path (7) and a right working port (R) connected to a right working flow path (8), a bridge arrangement (14) of variable neutral open orifices, said bridge arrangement (14) comprising a first left orifice (A2L) connected to a main flow path (5) and to the left working flow path (7), a first right orifice (A2R) connected to a main flow path (5) and to the right working flow path (8), a second left orifice (A3L) connected to the left working flow path (7) and to the tank flow path (6), and a second right orifice (A3R) connected to the right working flow path (8) and to the tank flow path (6). Such a steering unit has a good steering behavior but can function as a closed-center solution.
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: September 8, 2020
    Assignee: DANFOSS POWER SOLUTIONS APS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Patent number: 10730548
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (4) and a right working port (R) connected to a right working flow path (5), a bridge arrangement (21) of variable orifices (A2L, A3L, A2R, A3R) having a first left orifice (A2L) connected to the main flow path (2) and to the left working flow path (4), a first right orifice (A3R) connected to the main flow path (2) and to the right working flow path (5), a second left orifice (A3L) connected to the left working flow path (4) and to the tank flow path (3), and a second right orifice (A3R) connected to the right working flow path (5) and to the tank flow path (3). Such a steering unit allows steering a vehicle with low energy consumption.
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: August 4, 2020
    Assignee: Danfoss Power Solutions ApS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Patent number: 10723378
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (8) connected to a main flow path (2) and a tank port (5) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (4) and a right working port (R) connected to a right working flow path (5), a variable first left orifice (A2L) connected to the main flow path (2) and to the left working flow path (4), a variable first right orifice (A2R) connected to the main flow path (2) and to the right working flow path (5), a variable second left orifice (A3L) connected to the left working flow path (4) and to the tank flow path (3), and a variable second right orifice (A3R) connected to the right working flow path (5) and to the tank flow path (3). Such a steering unit should allow comfortable steering. To this end a measuring motor (15) is arranged in one of the working flow parts (4, 5).
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: July 28, 2020
    Assignee: Danfoss Power Solutions ApS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Patent number: 10717464
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (8) connected to a main flow path (6) and a tank port (T) connected to a tank flow path (7), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a bridge arrangement (14) of variable orifices having a first left orifice (A2L) connected to the main flow path (6) and to the left working flow path (9), a first right orifice (A2R) connected to the main flow path (6) and to the right working flow path (10), a second left orifice (A3L) connected to the left working flow path (9) and to the tank flow path (7), and a second right orifice (A3R) connected to the right working flow path (10) and to the tank flow path (7). Such a hydraulic steering unit should allow comfortable steering.
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: July 21, 2020
    Assignee: Danfoss Power Solutions ApS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Patent number: 10611402
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a bridge arrangement (15) of variable orifices having a first left orifice (A2L) connected to the main flow path (2) and to a left connecting point (16) at the left working flow path (9), a first right orifice (A2R) connected to the main flow path (2) and to a right connecting point (17) at the right working flow path (10), a second left orifice (A3L) connected to the left connecting point (16) at the left working flow path (9) and to the tank flow path (3), and a second right orifice (A3R) connected to the right connecting point (17) at the right working flow path (10) and to the tank flow path (3).
    Type: Grant
    Filed: May 3, 2018
    Date of Patent: April 7, 2020
    Assignee: Danfoss Power Solutions ApS
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Patent number: 10431220
    Abstract: Methods and apparatuses to assist a user in the performance of a plurality of tasks are provided. The invention includes storing at least one care plan for a resident, the care plan defining a plurality of tasks to be performed for providing care to the resident. The method includes capturing speech inputs from the user and providing speech outputs to the user to provide a speech dialog with the user reflective of the care plan. Information is captured with a contactless communication interface and is used for engaging the care plan.
    Type: Grant
    Filed: November 10, 2017
    Date of Patent: October 1, 2019
    Assignee: Vocollect, Inc.
    Inventors: Charles Thomas Emerick, James R. Logan, Richard Anthony Bates, James Wahl
  • Publication number: 20190142301
    Abstract: A system for determining an airway flow value in a patient is provided. The system comprises a computer system that comprises one or more physical processors programmed with computer program instructions which, when executed cause the computer system to obtain, from one or more health monitoring devices, airway pressure information of the patient and airway flow information of the patient; determine an airway flow limitation index from the airway pressure information of the patient and the airway flow information of the patient; and determine the airway flow limitation value for the patient by comparing the determined airway flow limitation index with an airway flow limitation threshold value. The airway flow limitation value indicates a number of breaths of the patient that are flow limited in a given time period.
    Type: Application
    Filed: May 9, 2017
    Publication date: May 16, 2019
    Applicant: KONINKLIJKE PHILIPS N.V.
    Inventors: ROBERT ROMANO, MARK CHRISTOPHER MCDERMOTT, PETER DOUGLAS HILL, RICHARD ANTHONY BATES
  • Publication number: 20180319431
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (5) and a tank port (T) connected to a tank flow path (6), a working port arrangement having a left working port (L) connected to a left working flow path (7) and a right working port (R) connected to a right working flow path (8), a bridge arrangement (14) of variable neutral open orifices, said bridge arrangement (14) comprising a first left orifice (A2L) connected to a main flow path (5) and to the left working flow path (7), a first right orifice (A2R) connected to a main flow path (5) and to the right working flow path (8), a second left orifice (A3L) connected to the left working flow path (7) and to the tank flow path (6), and a second right orifice (A3R) connected to the right working flow path (8) and to the tank flow path (6). Such a steering unit has a good steering behavior but can function as a closed-center solution.
    Type: Application
    Filed: May 3, 2018
    Publication date: November 8, 2018
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Publication number: 20180319428
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (4) and a right working port (R) connected to a right working flow path (5), a bridge arrangement (21) of variable orifices (A2L, A3L, A2R, A3R) having a first left orifice (A2L) connected to the main flow path (2) and to the left working flow path (4), a first right orifice (A3R) connected to the main flow path (2) and to the right working flow path (5), a second left orifice (A3L) connected to the left working flow path (4) and to the tank flow path (3), and a second right orifice (A3R) connected to the right working flow path (5) and to the tank flow path (3). Such a steering unit allows steering a vehicle with low energy consumption.
    Type: Application
    Filed: May 3, 2018
    Publication date: November 8, 2018
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Publication number: 20180319429
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a working port arrangement having a left working port (L) connected to a left working flow path (9) and a right working port (R) connected to a right working flow path (10), a bridge arrangement (15) of variable orifices having a first left orifice (A2L) connected to the main flow path (2) and to a left connecting point (16) at the left working flow path (9), a first right orifice (A2R) connected to the main flow path (2) and to a right connecting point (17) at the right working flow path (10), a second left orifice (A3L) connected to the left connecting point (16) at the left working flow path (9) and to the tank flow path (3), and a second right orifice (A3R) connected to the right connecting point (17) at the right working flow path (10) and to the tank flow path (3).
    Type: Application
    Filed: May 3, 2018
    Publication date: November 8, 2018
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen
  • Publication number: 20180319427
    Abstract: A hydraulic steering unit (1) is described comprising a supply port arrangement having a pressure port (P) connected to a main flow path (2) and a tank port (T) connected to a tank flow path (3), a first working port arrangement having a first left working port (L1) connected to a first left working flow path (4) and a first right working port (R1) connected to a first right working flow path (5), a variable first left orifice (A2L) connected to the main flow path (2) and to the first left working flow path (4), a variable first right orifice (A2R) connected to the main flow path (2) and to the first right working flow path (5), a variable second left orifice (A3L) connected to the first left working flow path (4) and to the tank flow path (3), a variable second right orifice (A3R) connected to the first right working flow path (5) and to the tank flow path (3), and a second working port arrangement having a second left working port (12) connected to a second left working flow path (9) and a second right work
    Type: Application
    Filed: May 3, 2018
    Publication date: November 8, 2018
    Inventors: Niels Arbjerg, Charles Anthony Bates, Poul Ennemark, Mogens Frederiksen, Casper Mikael Olesen