Abstract: A method for providing enhanced network access controls (eNAC) for a network includes utilizing a database having a plurality of MAB entries set to a default disabled state, connecting a non 802.1X capable device to the network using a MAC address as a unique identifier, utilizing a network switch to challenge the non 802.1X capable device, sending the MAC address of the device to a RADIUS client to authenticate against known records, processing a connection request from the non 802.1X capable device, upon validating the connection request, granting access to the non 802.1X capable device, utilizing a MAB rescue application to temporarily change the account status for the non 802.1X capable device to an enabled state, permitting endpoint authentication of the non 802.1X capable device while the account is enabled, and preventing rogue endpoints from accessing the network by disabling all MAB entries and new accounts on the network.

Abstract: A method for providing enhanced network access controls (eNAC) for a network includes utilizing a database having a plurality of MAB entries set to a default disabled state, connecting a non 802.1X capable device to the network using a MAC address as a unique identifier, utilizing a network switch to challenge the non 802.1X capable device, sending the MAC address of the device to a RADIUS client to authenticate against known records, processing a connection request from the non 802.1X capable device, upon validating the connection request, granting access to the non 802.1X capable device, utilizing a MAB rescue application to temporarily change the account status for the non 802.1X capable device to an enabled state, permitting endpoint authentication of the non 802.1X capable device while the account is enabled, and preventing rogue endpoints from accessing the network by disabling all MAB entries and new accounts on the network.

Abstract: A system configured to facilitate an electronic chat session between a user and an agent includes an agent interface device, one or more processors, and non-transitory computer readable memory storing program code. Upon execution of the stored program code, the system displays a chat window on the agent interface device, user and agent messages within the chat window, and pre-message text within the chat window. The pre-message text is displayed while the user is composing an unsent message.

Abstract: A system configured to facilitate an electronic chat session between a user and an agent includes an agent interface device, one or more processors, and non-transitory computer readable memory storing program code. Upon execution of the stored program code, the system displays a chat window on the agent interface device, user and agent messages within the chat window, and pre-message text within the chat window. The pre-message text is displayed while the user is composing an unsent message.