Abstract: A method for determining the performance of a caregiver in a monitoring system for monitoring a user in a user living area the monitoring system including a remote monitoring site, including monitoring the user living area to detect an occurrence of an event to provide a detected event, providing event information representative of the detected event and determining a response of the caregiver to the detected event to provide caregiver response information. The event information and the caregiver response information are transmitted to the remote monitoring site.

Abstract: A method for monitoring a user in a user living area in a system including a system controller having control parameters for controlling the operations of said system and a remote monitoring site, comprising; monitoring a user activity of said user; activating a control circuit in response to an occurrence of said user activity to provide user activity information to said system controller representative of said user activity; performing a statistical operation upon said user activity information to provide a statistical determination; and adjusting at least one of said control parameters in accordance with said statistical determination.